http://www.expatriates.com/classifieds/spain/jobs/index.xml http://www.expatriates.com/cls/8190263.html


Our client is looking for a Junior Web Project Manager (German / English) for their office in Gibraltar.



In this role, you will support the project management team with the planning and executing of new features and projects, for the expansion and improvement of their website. As a team player you will work closely with the IT, web and customer service teams. You will be responsible for monitoring, and reporting on, the progress of the projects regularly. Your job is to keep the ball rolling, and to this end you will proactively advise the project participants on open tasks, as well as report problems/delays reliably to the project leaders. You will supervise and ensure the live release of new features and projects goes smoothly, and coordinate the test phases and language-based localisation.



Your Responsibilities



• You assist with guidance and coordination of projects until they go online

• You oversee and monitor projects as well as the development of new features

• You enforce the adherence to deadlines, the achievement of milestones and the maintenance of standards and budgets

• You coordinate and consult various departments with an aim to implement internal business processes in an international environment



Your Professional Profile



• You successfully completed a degree (Economics/Business Administration, Computer Science or similar)

• You have already been involved with online project management and have led at least one web-project

• Your English and German skills are excellent, and just as strong verbally, as in written form

• You are well-versed with the MS-Office Suite, and especially with Excel, PowerPoint and MS Project

• Your excellent problem-solving skills are especially highlighted through your ideas

• Your communication skills and strong sense of personal responsibility round out your profile



Salary based on experience

Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/8155267.html We provide food an accommodation, no need to speak Spanish, for the people that wishes we organize 1 hour daily Spanish course.We require about 30 euro of work per week.
It is located in Tendilla, a small village 20km away from Guadalajara, about 80 km from Madrid.
We request a minimum stay of 2 weeks, possible to stay longer.
Please contact for more information.
]]> http://www.expatriates.com/cls/8123478.html “Your Own Business”
And be involved in our
European Property Network.

Our main asset is the people that make up our network.
We offer you the opportunity to join us and evolve professionally.
This really is an opportunity that simply cannot afford to be ignored!

If you are interested in the opportunity either full time or you are looking to create a second income while still keeping your current job or if you are looking to create a substantial income so you can quit your job, then we can help you do that.

Full Business Set Up provided
We believe we offer a very good prospect for you to make:-
A successful and lucrative business.

To receive more information email us
Charisma-networkads@hotmail.com
www.charismapropertymanagement.co.uk
]]> http://www.expatriates.com/cls/8116738.html
Quality Analyst



Our client is searching for a Quality Analyst to be responsible for testing the quality of software products. This includes the development of tests, test execution in a high-speed work environment, and a clear communication of results so that the entire team can improve the products and fulfill business objectives. The Quality Analyst will work with their Quality Team Lead and Software Developers to ensure that products are rigorously tested and consistent value is delivered to users.



Responsibilities:



• Review requirements and designs

• Develop and execute comprehensive test cases

• Report on test lifecycle progress

• Log bug reports with attention to detail

• Alert team to emerging issues and concerns



Requirements:



• Bachelors degree in either Computer Science or related Engineering discipline

• 2+ years experience in software QA

• Solid understanding of the software development lifecycle

• Excellent communication and interpersonal skills



Salary based on experience

Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/8116723.html


Our client in Malaga, Spain is searching for an organized and dedicated Business Analyst primarily focusing and specialising on our clients online poker product offering to identify business requirements, improve our client's processes, and find new and better ways for our technology to serve our client’s needs. You will have previous experience in Product Development of the online poker and/or Product Development in the online gaming industry or a passion and/or social knowledge of the subject matter. You need to be a good communicator who can translate our customer requests into fully specified features ready for development.
Reporting to the Product Manager the Business Analyst is responsible for delivering clear requirements to the development team that provide maximum value to the customer. The successful candidate will investigate, understand and translate customer needs and problems, and with input and consensus from both the customer, product manager and the development team, create clearly written requirements documents that will make developers weep with joy! You need to be a team player who can adjust your working style to our fast-paced, demanding style of development and work across varied product ranges if required.
Responsibilities:
• Work closely with the Product Manager and stakeholders to analyze and understand client and business needs.
• Meet directly and interact with clients to extract a comprehensive list of needs and analyze what sorts of solutions will provide them with what they need.
• Translate client needs into clear requirements and deliver those to the Product Manager and Development team.
• Collecting, understanding, and transmitting the business requirements for the project, and translating these into functional specifications and use cases.
• Analyze and document business processes.
• Identify fictitious or wasteful business process and recommend sustainable alternatives.
• Document workflows and results of business analysis and obtain sign-off from client on the specifications.
• To provide the link between the customer, development team and any third party regarding software functionality, throughout the development lifecycle.
• Analyze previous product delivery; identify process improvements opportunities in order to continually improve delivery quality and predictability.
• Day to day analysis and management of change requests in relation to the project plans to ensure agreed deadlines are met.
• Handling day to day development queries and verbally communicating business rules and requirements in an agile environment.
• Production of information and reports as required by the business/product owners, including showing progress against outstanding milestones, status, resource requirements, issues, risks and dependencies.
• Ability to perform and assist in user acceptance testing.
• Manage the collation of business and functional requirements from a multi-site business, travelling worldwide to our client’s operational sites when required.

What we're looking for...
• Previous experience or a sound knowledge of Product Development of Online Poker and/or Product Development in the Gaming industry.
• At least 3 years of writing requirements documents and other software development materials
• 3-5 years of experience with software development projects
• Good communication skills, both written and spoken
• Well-organized.
• Self motivated with a passion for the product.
• Proven experience interacting directly with end users.
• Ability to organize, effectively run and minute meetings and conference calls.
• Ability to translate business requirements into detailed functional design using Use Cases / UML.
• Demonstrable evidence of analyzing and documenting complex and at times illogical business processes.
• Demonstrable experience writing functional requirement specifications and business use cases.
• End to end experience of the project lifecycle.
• Understanding and experience of Agile methodology.
• Results orientated.

You will be eligible to work in Spain with out the need for a work visa.

Salary based on experience and relocation package



Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/8103147.html
The suitable applicant will have the following experience and qualities:
Good computer skills, particularly Excel and internet.
Good organisational skills.
Management experience a bonus but not essential.
Business background
Tourism experience including guiding groups (not essential).
Good with people. Outgoing personality.
Good knowledge of city and party scene.
English speaking essential.

Duties include:
Finding and negotiating with local suppliers
Hiring and training guides
Looking after groups.

Earnings – TBD

Please apply in English with full CV and any additional information you feel relevant to the position.


]]> http://www.expatriates.com/cls/8074283.html ]]> http://www.expatriates.com/cls/8040413.html


Our client is looking for an Insurance Manager who has several years experience wording policies and reinsurance agreements across a full range of commercial business classes, thus having the ability to produce insurance documentation and oversee the claims handling process.

Ideal candidates must have a full understanding of international insurance programmes and the issues related to the writing of insurance on a Freedom of Services basis in the EEA. You must be conversant with the main local regulatory requirements across Europe (e.g. insurance premium tax etc). A professional qualification would be advantageous but it is not essential.

Salary based on experience


Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp




]]> http://www.expatriates.com/cls/8024026.html
You will have exceptional knowledge of Forums, Chats and Online Communities in your native language. You will ideally have experience in the leadership and motivation of teams and certainly possess a high degree of responsibility and loyalty. Being an important backbone of communication between the company and the online community, you are very service and goal oriented.

Salary dependant on experience and full relocation package included.
Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/8001876.html

]]> http://www.expatriates.com/cls/8001830.html ]]> http://www.expatriates.com/cls/8001825.html
]]> http://www.expatriates.com/cls/8001793.html
]]> http://www.expatriates.com/cls/7998838.html ]]> http://www.expatriates.com/cls/7990860.html Please visit http://typing.tk for More information.
]]> http://www.expatriates.com/cls/7969252.html ]]> http://www.expatriates.com/cls/7941611.html


1. To execute high-end Flash/graphic materials (eg. Banners/animated gifs etc) to meet briefed marketing promotional requirements.

2. To develop technical Flash solutions to aid progression of site and software functionality (eg. Xml feeds, dynamic templates, video streaming).



Key Responsibilities:



The tasks listed below are not exhaustive, but form the body of the role.



„X Design and develop visual and technical solutions to meet supplied briefs.

i. Briefed requirements are to service marketing promotional campaigns, new website designs, new language site versions, site expansion/refresh, functional enhancements, brand reinforcement and mini-sites for events/services.

ii. Materials required to produce include site and software graphics, web pages, emails, animated gifs, Flash banners/applications including xml feeds.

iii. Research and development areas include xml fed Flash banners, dynamic Flash templates, Adobe Air applications and video streaming.

„X Follow studio processes throughout the course of each job, liaising with all teams as required.

„X Ensure work produced is consistent with the creative direction and brand guidelines set by the Creative Design Lead.

„X Ensure work is produced to timescales and deadlines briefed.

„X Quality-check all personal design and production output to ensure completed work is error-free, meets the brief, functions correctly and achieves the desired design standards.

„X Learn new software skills and processes as required.

„X Contribute to department and work related meeting as required to best perform role.



QUALIFICATION, SKILLS & EXPERIENCE



Design Degree or equivalent

A sound understanding of online design principles

A strong and varied online portfolio displaying design processes and Flash execution.

Experience within a commercial web environment (in-house or agency).

Expert working knowledge of software: Photoshop, Illustrator, Flash (AS2/AS3) and Dreamweaver

Demonstrable experience of:



1. Working with xml feeds

2. Object orientated programming working with custom classes

3. Creating dynamic Flash templates/banners



To apply you will need to have an online portfolio of flash work you have completed.



Salary based on experience

Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp




]]> http://www.expatriates.com/cls/7941558.html


RecruitGibraltar are looking for a Production Designer to work closely with creative design team members, and be responsible for production of web-ready design files (from supplied creative visuals) in multiple languages and formats, to use on websites and affiliated sites.





Key Responsibilities:



The tasks listed below are not exhaustive, but form the body of the role.


§ Produce web-ready design files in multiple languages and formats to meet supplied briefs.

i. Briefed requirements are to service marketing promotional campaigns, new website designs, new language site versions, site expansion/refresh, brand reinforcement and mini-sites for events/services.

ii. Materials required to produce include site and software graphics, web pages, emails, animated gifs, and Flash banners (including xml feeds).

§ Follow studio processes throughout the course of each job, liaising with all teams as required.

§ Ensure work produced is consistent with the creative direction and brand guidelines set by the Creative Design Lead.

§ Ensure work is produced to timescales and deadlines briefed.

§ Quality-check all personal design and production output to ensure completed work is error-free, meets the brief, functions correctly and achieves the desired design standards.

§ Build a rounded knowledge of William Hill online products to aid performance of role.

§ Learn new software skills and processes as required.

§ Contribute to department and work related meeting as required to best perform role.




QUALIFICATION, SKILLS & EXPERIENCE



Essential



Design Degree or equivalent

A sound understanding of online design principles

A strong and varied online portfolio displaying evidence of accurate high-quality production for web of static graphics, Flash banners and animated gifs

Excellent demonstrable design skills

Experience within a commercial web environment (in-house or agency)

Expert working knowledge of software: Photoshop, Illustrator and Flash

Fast and accurate keyboard skills

Solid proven experience of working to tight deadlines, and prioritising task accordingly

Good written and spoken English



Salary based on experience



Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/7927688.html
Our client is searching for an Art Director to work closely with the Senior Art Director and entire multidisciplinary user-experience team to help establish and maintain guidelines for the look and feel of projects. The primary role of the Art Director is to communicate high-level concepts to the design team, ensuring adherence to set brand guidelines, style guides and visual concepts throughout the design process. Success in this role is measured by the Art Directors ability to motivate, manage and develop the design team, while maintaining visual consistency across all products, while defending and evolving the brand.

Responsibilities
· Create framework for creating designs, which include motion design, color theory, typography, grids, and brand constraints.

· Creating design concepts and style guides

· Works closely with the Senior Art Director and ux team to facilitate internal stakeholder and user needs.

· Facilitates / participates in creative brainstorms

· Communicate creative concepts to our energetic team of designers

· Ability to lead, mentor and direct others.

· Provide constructive positive feedback to team members on a regular basis

· Conduct performance reviews of ux design members with Art Director

Requirements
· Min. 2 years experience as an art director

· 8+ years as an interaction / graphic designer at a multimedia/interactive media company

· Outstanding communication, organization and leadership skills

· Ability to build relationships, motivate people

· Works well independently

· Accountable and reliable

· Experience leading large complex projects

· Knowledge of North American sports, poker and casino an asset



Salary dependant on experience

Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/7927679.html
Responsibilities:
· Work closely with business managers, User Experience engineers and Technical Lead to design application solutions

· Work with server and client development teams to build interoperative products that scale with our clients’ growth

· Write great documentation and provide ample “testability”

· Communicate constantly, usefully, and precisely

Requirements:
· At least 3-4 years’ experience developing interactive client-side applications

· Flash / Action Script / Flex

· Great communication skills

· A passion for organized, high-speed development

· Demonstrated knowledge of version control tools (eg. CVS, SVN)

· Strong attention to detail

· Ability to work both collaboratively and with limited supervision

Salary dependant on experience

Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp
]]> http://www.expatriates.com/cls/7912349.html As Poker Product Manager you will own the product strategy and roadmap for Poker. You will be responsible for generating new product ideas and enhancements to existing products and driving the development of the Poker products across all channels.



The scope of management includes collecting requirements for poker room manager, affiliates, retention, cashier, and customer service

· Generate new product ideas, enhancements to existing products and collate requests from both internal and external requestors

· Develop and own the product strategy and roadmap for Poker. The product roadmap is created by analyzing and prioritizing projects, determining the product effort and negotiating the launch timeframes with development teams

· Create functional specifications, business cases and wire frames, conduct specification reviews with requestor groups and development teams and be the main contact for the specifications during the software development and implementation phases

· Interface with business owners, execs, project management, UI, Marketing/PR and other functions to drive timely, seamless and successful rollouts/launches

· Define, track and improve key product metrics and develop tests against those metrics





Your skills and qualifications include:



Proven online product management experience within an online gaming environment, particularly within Poker
Proven ability to create business cases, detailed functional specifications and wire frames, with an excellent track record of developing, launching, and marketing online products
Technical product management experience preferred with an understanding of client, web and other channels. Detail oriented with strong analytical and problem-solving skills
Experience in both waterfall and agile development methodologies like scrum
Excellent communication, organizational, leadership, teamwork and interpersonal skills
Ability to present business and technical issues, ideas, and recommendations clearly in verbal, written and presentation formats
Proven ability to work effectively with international, cross-functional teams and to internalize new processes and developments in a highly dynamic industry
Bachelor’s Degree or equivalent required; MBA or equivalent preferred


Salary based on experience


Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp




]]> http://www.expatriates.com/cls/7912329.html


Your responsibilities



• You will be responsible for the creation of the Customer Service department including set up of procedures and processes, templates, rotas etc.

• You will ensure the general coordination of CS activities

• You will constantly review CS processes and procedures and review and update CS templates (automated responses)

• You will assist with the performance review process for the CS team members with the appropriate team leader and provide one to one coaching sessions where needed

• You will update the knowledge base whenever necessary



Professional Profile



• You will possess experience in setting up customer service departments in a call centre environment

• You will have experience in a supervisory or management role within a customer service department

• You have an excellent command of both the Spanish and English language, both written and spoken.

• You will have a proven ability to positively impact performance of employees through performance management and coaching

• You will be a highly motivated individual coupled with excellent organization skills

• You will be willing to work weekends where required



Salary is circa £35,000 dependant on level and relevance of experience





Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp



]]> http://www.expatriates.com/cls/7903406.html for fitness,common back problems,rehab and personal training.
contact me at gurupilates@gmail.com, and cell 648 463231
]]> http://www.expatriates.com/cls/7897608.html
You will have previously worked in a customer service role in an office environment, ideally in a shift and be able to show a good level of loyalty in previous positions. Strong preference is given to previous gaming experience.

Salary is £17k - £20k depending on experience and 30 days holiday
Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/7842063.html Head of Bingo

Our client is searching for a Head of Bingo to report directly to the COO and work in this fast paced, and highly creative company, who stay at the very leading edge of online marketing and gaming management.

The Head of Bingo will be responsible for the management and growth of the Bingo business. The successful candidate will:

· Have responsibility for the financial performance of the current Bingo business.

· Ensure the smooth day-to-day running of the rooms, CRM, resolution of escalated player issues, and VIP management.

· Management of Chat Hosts and ultimate escalation point for CS. Drive growth in the sales activity of Chat Hosts.

· Implementation of player management and CRM programs.

· Drive requirements for product and player experience development.

· Optimisation of game and room layouts/configuration. Manage the launch and promotion of new games.

· Create special promotional events and drive the development of market-leading promotional initiates.

· Responsible for all content management in the lobby and on the site.

· Provide competitive intelligence on current and potential new markets.

· Become brand champion both internally and externally.

· Monitor quality performance of CS and efficiency of payments/fraud functions.

· Work closely with acquisition teams to ensure each traffic channel is managed most appropriately from messaging, product and player experience perspectives.

Key skills/Experience:


· Expert understanding of the online bingo market, product and players.

· Experience of managing 3rd party suppliers and partners.

· UK market experience.

· Fluent in English, and preferably 1 European language.

· Ability to work in a fast growing, dynamic environment.

· Experience of managing small teams, both locally and remotely.

· Ability to work to tight deadlines whilst still maintaining quality.

· Attention to detail.

Education:
· Bachelors degree preferred.



Salary: £50k - £60k + bonus + benefits



Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/7842055.html
The main responsibilities are:

• Regular phone and or email interaction with VIP clients
• Run weekly and monthly promotions
• Reactivate any lapsed VIPs
• Identify potential VIPs
• Welcome new VIPs to the programme
• Fulfil prizes and monthly promotions
• Manage all communications with Big winners
• Manage Birthday programme to VIPs
• Report weekly and monthly on key KPIs

We are looking for an individual who:

• is committed to providing excellent levels of customer service to top customers
• has excellent interpersonal skills
• has a good working knowledge of excel and other computer skills
• is native Danish speaker

Salary is based on experience

Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/7824447.html
We are launching a series of English language city guides on the iPhone and other mobile devices. The Brink Guide series….

We are looking for people with a quite a bit of discernment, common sense and above all… attitude… to help us populate our Brink Guides and become Brink Guide Editors. (www.brinkguide.com)

The job is not complex… we provide our editors with a place on the web to login and upload short reviews of unique, hip venues or activities to an easy to use web form. We pay $5 per item uploaded. Some of our editors report being able to upload more than 30 entries a day.

We need original photos and a few original words (but not many - the reviews can be very simple - and certainly not more than 75 or 100 words at the very most. "Best burger the South side of Market Street." would be a perfectly fine entry. - As long as it really is the best burger from that area. Equally good would be, "Howie tells us his burger is the best 1/3 pounder in town. We concur. Try the salty relish."

We do want special attention to the unique, small shops clinging for life - like the barber shop that's been there 78 years, an underground art collective, or a thrift shop or tattoo shop that is somehow less commercial than the rest. We are also interested in the best biking & hiking trails, dance clubs, mechanics, secret spots to watch the sunrise, and other insider tips. We want to be a resource for anyone new to town.

What we don't need to be is exhaustive and complete. We want to feature the 20 best bars, the 5 best hotels, not every bar and every hotel. We'll let Frommer's stake out that territory.

Above all we want the Brink Guide to celebrate the margin, to reveal venues and activities that exist just under the surface of things. If the cemetery in the middle of town is a great place for a picnic, tell us about it. We want the local perspective of experienced space and time travelers… the judgement of gifted amateurs, rather than the jaded opinions of seasoned professionals. We are not at all interested in the starbuckization of cities, rather we want to see the very small businesses and the commerce they produce.

If this interests you please send us 3 sample items from any of Madrid's neighborhood. We need:

1) Name of the Venue or Activity
2) Description
3) Address
4) Phone
5) Email and Web site (if they exist)
6) Photo 500 pixels wide no bigger than 500k.

If we like your samples, we'll pay you for them and hire you to write more.
]]> http://www.expatriates.com/cls/7815696.html
You will have 3 years industry experience, at least one year as a Football Trader is required and be adept and proven at betting in running. You will have an in depth Sporting knowledge and a thorough understanding of Sports Betting.

Salary is £28k - £36k depending on experience
Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp



]]> http://www.expatriates.com/cls/7815677.html
You will be responsible for:

• To champion the ‘customer experience’ for the company
• To build, lead and develop the Customer Services Team to meet the Team vision and objectives of the Business
• To develop and lead the new international customer support centre
• To design, lead and implement the medium and long term plans for the Team
• To develop and lead on a new generation recruitment process for the Team
• To train and develop the Team on new products and to maintain high standards of customer services
• To improve the overall efficiency and quality standards within the scope of the Team
• To increase customer loyalty
• To ensure that adequate processes are in place to protect the Company’s interest and integrity with regard to Customer Services Management
• To monitor and report on Key Performance Indicators as required
• To provide customers with general, technical and billing services via FAQ’s, e-mail, chat and phone to all brands, including Casino and Poker
• Develop and maintain relationships with customer support organisations (for languages support solutions and improving standards)
• To monitor customer related systems and processes to understand customer satisfaction and loyalty and to improve ‘life time value’ results.

Experience

• At least 3 years experience managing in a customer services environment preferably within the Online services sector
• Proven experience in managing and leading large teams
• Proven experience in achieving targets
• Sound business awareness
• Ability to design and deliver improved business processes
• Excellent communication skills, both written and verbal
• Excellent leadership skills
• Solutions and Results focused
• Strategic thinker
• Team worker
• In depth knowledge of CRM systems

Salary based on experience
]]> http://www.expatriates.com/cls/7804411.html 100% TAX FREE.

preferred back round:
Internal Medicine
Emergency
Cardiology
&
DDS/dentist

Must speak English and
Have a valid passport

In the email please advise your salary requirement, date available,
and a brief back round on your medical career.

Email CV to: usa_medical@hotmail.com

After receiving your email we will disclose job details, benefits and location, thank you so much and good luck.

Highest pay - Vacations - Bonuses -
]]> http://www.expatriates.com/cls/7803368.html
The successful candidate will be bright and intelligent, with good interpersonal and organisational skills as the ability to liaise at all levels, both internally and externally, is essential.

This role will require previous practical insurance knowledge. You will live locally.

Salary will be commensurate with experience.
Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp


]]> http://www.expatriates.com/cls/7796250.html
Do you want to sell real products?

Do you want to feel good about what you sell?

Then don’t hesitate to contact us to find out what makes our company so great to work for. All we require from any individual that applies is that they have at least two years of sales experience; a drive to succeed and that they can be a team player.

We are all about keeping things simple and that is what makes us so succesful. Email us today on paradiseoptions@gmail.com
]]> http://www.expatriates.com/cls/7791690.html


Our client is searching for a Senior Localisation Expert (speaking Finnish) to help this existing team. You will take direct responsibility for the content of the online environment and function closely with the other departments to achieve company objectives and for large multi-division projects. You will ensure the continuous transfer of translatable content & new features to your language, not only through operative work but also through the assembly & supervision of a team of translators and speakers.





You will have exceptional knowledge of your native language including creative writing skills and grammar as you will be responsible for the creation of editorial content as well as to translate and thus publicize news on recent events on the website.



You will ideally have experience in the leadership and motivation of teams and certainly possess a high degree of responsibility and loyalty. Being an important backbone of communication between the company and the online community, you are very service and goal oriented.



Salary dependant on experience and full relocation package included.



Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp





]]> http://www.expatriates.com/cls/7791671.html


Our client is searching for a Senior Online Forum Expert (speaking Finnish) to help this existing team. You will take direct responsibility for the online forum environment and function closely with the other departments to achieve company objectives and for large multi-division projects. You will take control of the direct management of the community in the forum and the compilation of a team of both voluntary and professional experts to answer poker-related questions.



You will have exceptional knowledge of Forums, Chats and Online Communities in your native language. You will ideally have experience in the leadership and motivation of teams and certainly possess a high degree of responsibility and loyalty. Being an important backbone of communication between the company and the online community, you are very service and goal oriented.



Salary dependant on experience and full relocation package included.



Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp







]]> http://www.expatriates.com/cls/7778293.html ]]> http://www.expatriates.com/cls/7754896.html
You will be responsible for:

• To champion the ‘customer experience’ for the company
• To build, lead and develop the Customer Services Team to meet the Team vision and objectives of the Business
• To develop and lead the new international customer support centre
• To design, lead and implement the medium and long term plans for the Team
• To develop and lead on a new generation recruitment process for the Team
• To train and develop the Team on new products and to maintain high standards of customer services
• To improve the overall efficiency and quality standards within the scope of the Team
• To increase customer loyalty
• To ensure that adequate processes are in place to protect the Company’s interest and integrity with regard to Customer Services Management
• To monitor and report on Key Performance Indicators as required
• To provide customers with general, technical and billing services via FAQ’s, e-mail, chat and phone to all brands, including Casino and Poker
• Develop and maintain relationships with customer support organizations (for languages support solutions and improving standards)
• To monitor customer related systems and processes to understand customer satisfaction and loyalty and to improve ‘life time value’ results.

Experience

• At least 3 years experience managing in a customer services environment preferably within the Online services sector
• Proven experience in managing and leading large teams
• Proven experience in achieving targets
• Sound business awareness
• Ability to design and deliver improved business processes
• Excellent communication skills, both written and verbal
• Excellent leadership skills
• Solutions and Results focused
• Strategic thinker
• Team worker
• In depth knowledge of CRM systems

Salary based on experience

Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp



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• To perform the day-to-day IT operational activities.
• To ensure the service levels and business operational needs are met 24 x 7, 365 days of the year
• To co-ordinate service desk activities out of hours.
• To provide remote hands support for the data center requirements (backup’s media rotation, physical HW installation, contractor’s accompaniment)
• To ensure the physical and logical security the office premises

Principal accountabilities

IT delivery, quality and availability

• Hardware and software installation, maintenance, troubleshooting and inventory management.
• Managing office servers and services (printers, scanners, file servers, shredders)
• Managing the office internal network and firewalls (Data and voice).
• Providing support for all the IT services to the office clients locally and remotely.
• Managing it stock (toner, drum kits, keyboards, mouse, monitors, memory kits)
• Telephony operations such as installing/replacing telephones and Blackberry and Video conferencing facilities.
• Liaising with 3rd parties where necessary.
• Escalation and liaison with incident teams when required.
• Following ITIL process for service desk duties out of hours.
• Introduction of new a ticketing process for calls,
• Establish workable and reasonable turnaround times and manage expectations
• Managing the procurement of IT equipment and dealing with customs
• Managing a 3 person shift pattern to ensure cover between 8am and 7pm and to cover evening shift as and when required

Qualifications, skills & experience

Essential:

• At least 3 years experience in Windows
• At least 3 years of apple MAC SysAdmin including apple servers
• Have a MCSE certificate (Microsoft Certified Systems Engineer)
• Knowledge of PC O/S and builds winXP /Vista /2003/2008
• Knowledge of PC parts installations (boards, memory chips, PCI cards)
• Knowledge of backup and restore techniques and technology
• At least 2 years experience with active/passive network equipment
• Ideally 1 years in a UNIX environment
• A practical 1-2 years Juniper firewalls experience
• Working knowledge of ITIL processes
• Ability to work alone or as part of a team, and ability to manage own workload
• Willing to travel abroad to the UK, IL and/or any other place as required.

Salary based on experience



Contact +350 200 77900 or register your CV at http://www.RecruitGibraltar.com or http://www.RecruitGibraltar.com/jobs-in-gibraltar.asp



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You MUST have previously worked in a customer service role in an online environment, ideally in a shift and be able to show a good level of loyalty in previous positions. Preference will be given to previous gaming experience and those who live locally.




Salary is £18k - £20k depending on experience.

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· Develop strategy for the mobile product

· Provide leadership and guidance to cross-functional teams during all phases of lifecycle: Design, usability, planning, development, introduction, roadmap planning

· Roll-out mobile product to all international regions

· Develop suitable payment solutions for mobile product

· Roll-out sportsbook and suitable e-gaming products on mobile platform

· Develop retention strategy

· Create business case for both in-house development or outsource of mobile software

· Work with sportsbook manager and e-gaming to create cross-sell strategy



You will have the following experience



· Minimum two years experience in a mobile product position

· An understanding of marketing and retention programmes

· Ability to communicate effectively with all levels of client. Very strong relationship building skills.



Salary based on experience



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With a visible leadership style and the ability to communicate effectively across all levels of the business, you will motivate others to succeed.

Your responsibilities

· You will be responsible for general coordination of CS activities, including but not limited to checking emails, investigate and update on known issues via the forum, decision making on complex ticket queries and moderation of the CS forum

· You will manage the CSRs time schedule, compiling and updating shift rotas together with the Anti Fraud Expert

· You will review CS process and procedures and review and update CS templates (automated responses)

· You will assist with the performance review process for the CS team members with the appropriate team leader and provide one to one coaching sessions where needed

· You will plan and organize the implementation of new IT/BO features for the ticket system

· You will conduct regular language testing

· You will update the knowledge base whenever necessary



Professional Profile

· You will possess a minimum of five years customer service experience in a call center environment

· You will have a minimum five years experience in a supervisory or management role (not just shift leader)

· You have an excellent command of the English language, both written and spoken coupled with multi-language skills

· You will have experience with mail or ticket based systems (no pure hot line experience)

· You will have a proven ability to positively impact performance of employees through performance management and coaching

· You will be a highly motivated individual coupled with excellent organization skills

· You will be willing to work weekends where required

· You will also have some exposure to anti fraud measures and procedures



Salary is £30,000 - 40,000 dependant on level and relevance of experience

]]> http://www.expatriates.com/cls/7576084.html ]]> http://www.expatriates.com/cls/7475206.html ]]> http://www.expatriates.com/cls/7475195.html ]]> http://www.expatriates.com/cls/7475174.html
You must be Native Bulgarian and also have 100% fluency in English, both languages need to be written and spoken as tests will be carried out to ascertain your fluency. Previous experience of customer services working in a fast paced client focussed organisation, where service is a priority is a must with good logical reasoning skills and an analytical approach. You must also have the ability to produce accurate work of consistently high standards and thrives on working in a team environment. For more information call +34 952 587 533 or www.ambientjobs.com

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