SHAIK DAWOOD K.M Network Engineer Almarai Company Riyadh K.S.A
Academic Qualification B.E (E.C.E) with First Class (66%) during the year from 2000 up to 2004 in DR M.G.R Engg., College, Maduravoyal, Chennai-602 102.
H.Sc with 90.25% marks passed on April 2000 from Infant Jesus Metric Hr Sec School.
S.S.L.C with 70% marks passed on April-1998 from G.R.T.M Vivekananda Vidyalaya.
Description: « Network Engineer expertise in Cisco IP Telephony solution with Routing and Switching working Knowledge. « Routed Protocol ‘V IP, Routing protocol ‘V EIGRP, OSPF, and BGP. « Multilayer Switching, VLANS, Spanning tree, Layer 2 and Layer 3 Redundancy. « IP addressing Scheme, Cisco IP telephony solution with Call Manager 3.3, 4.1,4.2,6.0 and Voice Gateways, CME,SRST,Analog Station Gateways. « IP VPN-MPLS, IPSEC, PPTP, L2TP, MUVPN. « Industry Firewall Concepts.
Additional Qualification: Cisco Certified Network Professional (CCNP) Cisco Certified Voice Professional (CCVP) Certified in programming languages C.C++ Profile: Network Professional with solid LAN/WAN skills and thorough knowledge of infrastructures and all types of Cisco routers. Proven Team Leader/Player, able to direct and unite multiple groups into 1 productive team with client satisfaction as goal. Solid technical skills with excellent design and troubleshooting abilities. Strong initiative, recognize company‘¦s need and implement solutions for improvement. Innovative, combining established practices with customized systems. Ability to deliver results under tight deadlines on a self managed basis. Desirable to be a part of cutting edge technological project.
Professional Experience:
Organization: Sutherland Global Services Ltd (April 2004- Feb 2006) One of the Multinational Company in India, running Hp, Dell, Microsoft remote support projects.
Designation: Technical support executive
Role: « O/S installation- Windows 2000/2003 server, Windows Exchange 2000/2003 server. « Design a Microsoft window 2000 Active Directory Services. « Installing, configuring and implementation Microsoft Exchange 2000 Server. « Implementation of Exchange 2003 and configuring the outlook express LAN for emails
« IP-addressing Scheme, Configuring Static and Dynamic Routes, « Basic Layer 2 and Layer 3 switching « Maintaining 20 Windows 2000 servers on a Daily basis, and maintaining AD, user Accounts, setting up Privileges « Configuring DNS and DHCP, Daily Backup « Handling LAN issues, End user issues « Maintaining Citrix Server Applications and Performance Testing For new remote Locations « Hands-on Configuring Cisco Access Switches and Wifi Access points « Cisco Switches and Routers operation and Maintenance « Layer 1 Support for ACS for adding , deleting Phones , IP Subnetting, Network Management and monitoring « End user Network issues Troubleshooting « Layer 2 issues handling
Organization: Almarai Company KSA On temporary Basis. March 2006 ‘V June 2006 Joined Permanently July 2006 till now.
Designation: Network Engineer
Role : Cisco Core, Distribution and Access layer Switch Implementation and maintenance, Layer 2 and Layer 3 Switching, Hands-on Multilayer switching Cisco Unified Communication Cisco Call Manager 4.X, 5.X, 6.X Cisco Call Manager Express Cisco Unity Server 4.X Automatic call Distribution (ACD) Computer Telephony Distribution (CTI) Signaling Protocols ‘V MGCP, H323, Skinny, SIP Win 2000 and 2003 Server installation and troubleshooting Agent Desktop & Supervisor Desktop Historical Reporting Real Time Reporting Unity Call handlers Routers and switches installation and configuration (Switches & Cisco Routers) Shaping and policing, Link Fragmentation and Interleaving Configuration of Voice Gateways, Gatekeepers, inter cluster trunks and SRST Installation, Management and Monitoring of call manager cluster IP Phones -79XX, IP communicator Switches for Data and Voice VLAN Voice Interfaces - FXS, FXO, E&M, E1 Survival Remote Site Telephony (SRST) Automatic Alternate Routing (AAR) Call admission control (CAC) IP Manager Assistant Extension Mobility Media Resources Bulk Administration Tool Auto Attendant Console Deep knowledge of TCP/IP suite and other protocols. In depth knowledge of Routing protocols (RIP, IGRP, EIGRP, OSPF, BGP, HSRP, SNMPv1 & 2, etc.). Excellent knowledge of LAN & WAN protocols (Ethernet, PPP, MPLS etc.). Systems networking (LAN & WAN) and Support. IP sub-netting, Network Management and monitoring. Cisco VPN Concentrator, Watchguard series Peak and SOHO Firewalls HP Procurve Switch core, distribution and access switches Implementation and maintenance Goals: Learn new technology, building career in Voice Domain. Achieve Cisco Certification (CCIE Voice)
Projects handled: Cisco IPT Solution Multisite Distributed Call Processing New IP Telephony solution in one of site with Cisco Call Manager 4.1 Series Project Coordinating for Cisco IP Telephony Solution migrating 300 Analog telephones to IP telephony Design with 48 FXO PSTN Lines Implementation on Cluster and off cluster calls Implementation of Multisite Distributed Call processing and clustering over WAN connecting HO with Small office VG-224 gateway integrated with Call manager with MGCP And H.323 depending upon the needs of the company Familiar in Configuration of Voice Gateway 2800 series and VG-224 Familiar in Numbering Plans and Dial Patterns Familiar to work with MGCP and H.323 protocols, Skinny SCCP Hands on configuring Cisco Call manager 3.3 and 4.1, 5.0, 6.0 version Hands on Configuring all models of IP phones and Conference stations
Small Site Cisco IPT Deployment « Implementation of Single Site call manager 4.1(2) with publisher deployment for Deployment of 100 Cisco IP phones in one of our site. « Implementation of Single Site with distributed call manager cluster between HO and the other site, Deployment of 125 phones with a publisher and one Subscriber as a backup. « Implementation of single site small version of IP telephony for 45 phones with CME and CUE with minimal features auto attendant, call pickup, group Call pickup, calls transfer, call forward. Implementation of Phone serve dialing through SIP for the end users to avail the Benefits of cheap International dialing.