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HR Executive with 2 years experience
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Date: Saturday, November 07, 2009
Category:
Region:
Description: I am a commerce graduate with 2 years experience in Human resources and customer service.
Faisal Yar Khan
HR Executive
Mob: 05 4351 3598/05 4293 4757
imran1_yk@yahoo.com
Summary:
Commerce graduate with 2 Years experience in Recruitment, Planning, Administrative Support, Supervising and Customer Services across various Industries.
Work Experience:
Al Khateeb Medical Equipments Co, Jeddah, K.S.A Jan ‘09 – Present
Human Resource Officer
• Taking care of employees related issues, such as joining formalities, ID Cards, Bank accounts, and etc.
• Identified training needs and took feedback from participants taken training.
• Maintaining attendance records and taking care of important documents.
• Arranging internal meeting and responsible for proving support to management.
• Coordinating with department heads for hassle free operations
API Data Communications, Hyderabad, India Jan ‘08 - June ‘08.
HR Executive:
• Recruiting the best employees for the organization.
• We had to equip our employees to handle their employee relations responsibilities competently in term of Training.
• Organization Development
• Performance evaluating and improvement.
• Confirmations, Performance Appraisals, Performance Management
• Assist the HR Dept. in finalizing the Full and Final Settlement.
Nipuna Software Service Providers, Hyderabad, India April ‘07 - Dec ‘07.
Customer care executive:
• Guide customer troubleshooting efforts to identify products that have Customer Issues and issue service calls in accordance with guidelines.
• Escalate problems when unable to resolve customer issues.
• Receives incoming calls from customers and creates incident record or updates existing record.
• Responsible for ensuring timely process through which problems are controlled.
• Diagnose the problem , Provide Resolution over phone, Escalate to next level or appropriate Problem Resolution Group
• Raise Service Requests for the users
• Action the requests as per the guidelines
• Report progress / problems to reporting Manager
• Participate in team briefing/ Process review meetings
• Follow Quality Management System
Educational Qualifications:
• B.Com. (Bachelor Degree in Commerce)
Osmania University, Hyderabad
Nov 2007
• Intermediate (Commerce)
Board of Intermediate, Hyderabad
June 2003
Technical Qualifications:
• Certification Course in MS Office; familiar with
Word
Excel
Power Point
Personal Traits:
• Good interpersonal and communication skills.
• Comfortable at establishing rapport with people at all levels
• Nature of getting well along with others.
• Curiosity to learn things
• Hard Working, Disciplined and Punctual
• Dedicated and honest
Personal Specifics:
• Religion :Islam
• Nationality :Indian
• Marital status :Single
• Languages :English & Urdu
• Iqama Status :Transferable
Given an opportunity, I will be confident to demonstrate my capabilities to your utmost satisfaction. I shall prove myself to the best of my ability with zeal, enthusiasm and hard work.
I am grateful for sparing your dear time to study my resume.
_______________
Faisal Yar Khan
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