* Cisco router / Switch
* Dell sonicwall firewall
* Sophos utm box firewall
* Vmware , Vsphere
* Windows server 2008 / 2012
* Windows Exchange 2013
* Active directory
* Symantech endpoint
* Kaspersky endpoint
* Sophos endpoint
* MS Office 365
Providing technical support to all 100 showroom over the KSA
• concept knowledge of Citrix/VM Ware/Virtualization.
• Citrix receiver Installation & setup to end user to access application.
• L1 SAP business basic support to end user.
• Responds to telephone calls, email, instant messages, and diagnose, problems through discussions with users, including problem recognition.
• Providing level 1 remote desktop support and perform other activities based on SOPs
• Networking, LAN, WAN, Corporate enterprise domain infrastructure environment.
• Widows 7/8/10 Desktop and Server 2008/2012Operating system.
• Windows Server and client administration (configuration, administration, Implementation))
Managing Active Directory users and computers on windows 2008/2012Server
• Configure and install various network devices and services (e.g., routers, switches, firewalls,).
• Coordination with vendors and other IT personnel for problem resolution.
• Local Area Network support, Printer.
Mobile / WhatsApp ; 0582276203