I Am Looking For The Job As: Admin, Document Controller, Logistics, Warehouse,HR Operation

CURRICULUM VITAE

Mohammed Rizwanuddin

Mobile # 0567246545
Email: [email protected]
Iqama Status: Transferable

Personal Summary

A multi skilled professional with all round work experience in Customer Support/ Administration/Supply Chain and HR Operations. Extensive knowledge ability to work in Operations Department.


Professional Experience in Saudi Arabia:


1) Working as Operations Administrator in Nejree Sportswear Company Riyadh-KSA from March 2019 to September 2020

Roles & Responsibilities

• Maintaining a positive, emphatic and professional attitude toward customers at all times.
• Responding promptly to customers inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Processing order, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments and complaint.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.
• Monitor status of all pending orders and initiate action as warranted
• Review/confirm all memorandum of shipments.
• Generate administrative tasks as required.
• Assist in monthly warehouse inventory.
• All other duties as assigned.


2) Worked as Admin Officer in Ehata Financial Company Riyadh KSA from November 2017 to November 2018

Roles & Responsibilities

▪ Coordinates and plans the administrative functions.
▪ Prepares, maintains and reviews records and reports for accuracy and completeness.
▪ Makes decisions on non-critical administrative matters.
▪ prepares monthly reports detailing material and personnel usage and departmental costs accounting data.
▪ Assigns workstation coverage.
▪ Prepare the seating areas to newcomers.
▪ Provide stationery and office needed facilities for employees to perform their jobs.
▪ Check and supervise on supplies availability such as water, coffee, tea, tissues, printer’s ink, papers...etc.
▪ Maintain office machines and list to order new ones if needed such as printers, scanners, photocopiers...etc.
▪ Coordinate housekeeping of the office.
▪ Coordinate with vendors for different items such as furniture, stationary, telephones...etc.
▪ Check on premises’ hygiene and hospitality services.
▪ Assign extensions and manage reception and phone operator’s work.
▪ Manage Documentation processes.
▪ Execute all HR operation matters as assigned.
▪ Handling and coordinating any staff medical insurance matters
▪ Record meeting minutes and coordinate related agenda & action plan

3) Worked as HR & Administration Coordinator in Emirates NBD Bank Main Branch Riyadh KSA.
From May 2011 to November 2016


Roles & Responsibilities

• Sound working knowledge of operational HR issues.
• Keeping filing necessary documents from time to time and maintaining records of all relevant activities for reference
• Experience of working in a fast-paced demanding environment.
• Experience of interacting with all levels of management.
• Expertise in training and development and negotiation skills with training institutes
• Experience of financial payment, memos, circular and other as per requirement.
• Expertise in cost saving areas in HR & Admin department.
• Organizing interviews: coordinating the interview arrangements and documenting interview
• Assessments/feedback on the interviewed/shortlisted candidates
• Organize and conduct Orientation Training for new employees.
• Work as medical insurance coordinator for addition, deletion and amendment from Insurance Co.
 Issue employees ID badges with certain department door access
 Filing and Indexing of HR.
 Training process (Registration and coordinating in conducting in-house courses
 Organize staff training sessions, workshops and activities.
 Coordinate with travel agency for issuing ticket for business travel
 Arrange hotel reservation locally and internationally for guest and Business traveler.
 Manage Health Insurance policy.
 Check & verify all invoices and process and submit to Finance Department for vendor's payment.


IT Skills & Trainings

• Conversant with MS Office & Windows 7/98/XP Operating Systems
• Spirit of compliance-SAMA (Middle East) from Thomson Reuters
• Senior First Aid Training Course from St. John Ambulance Association
• General Arabic Language Course Intermediate
• Microsoft Excel 2013 Intermediate to Advanced from ExecuTrain (Microsoft Certified Technical Education Center)


Educational Qualification:

• Post Graduate Diploma in Computer Applications (PGDCA) from Computer Informatics Center Hyderabad India


Personal Information:

Nationality: Indian
Linguistic Proficiency: English, Arabic, Urdu, & Hindi
Marital Status: Married


References: Will be pleased to furnish upon request


(Mohammed Rizwanuddin)