Hope your doing good, My name is Syed Abdul Masi and I've done MBA in Finance & I'm looking for a new opportunity. I have worked in cognizant company as a process executive & carrying an experience of more than a year in India, below mentioned are my key roles and responsibilities.
*Roles & Responsibilities*
Monitoring the tickets and assigning to the team.
Verifying and correcting the data provided
Improving the quality of the mapping process.
Served as central / primary point of contact for the project operations.
Maintain sound and meaningful team relations.
Ensured that all the service level agreements SLA’s are met and client is satisfied at all times.
Provided various reports about the progress of work.
Efficiently handled key process and office management activities.
Was part of standardization of process flow
*Skills*
Excellent written and oral communication skills
Problem solving and time management.
Ability to handle stress in the middle of major escalations with a very minimal to no supervision.
Proficient in Microsoft Excel, PowerPoint, Word and Outlook.
Tally Accounting Package.
Quick Learner.
Teamwork & Smart work.
Good analytical and problem-solving skills.
Kindly do contact me on the number provided or you can email me so that I can send my CV &
I'm looking very forward to start my carrier.
WhatsApp number : +918125912128
Thanks & Regards,
Masi