Hi,

Hope your doing good, My name is Syed Abdul Masi and I've done MBA in Finance & I'm looking for a new opportunity. I have worked in cognizant company as a process executive & carrying an experience of more than a year in India, below mentioned are my key roles and responsibilities.

*Roles & Responsibilities*

 Monitoring the tickets and assigning to the team.
 Verifying and correcting the data provided
 Improving the quality of the mapping process.
 Served as central / primary point of contact for the project operations.
 Maintain sound and meaningful team relations.
 Ensured that all the service level agreements SLA’s are met and client is satisfied at all times.
 Provided various reports about the progress of work.
 Efficiently handled key process and office management activities.
 Was part of standardization of process flow

*Skills*

 Excellent written and oral communication skills
 Problem solving and time management.
 Ability to handle stress in the middle of major escalations with a very minimal to no supervision.
 Proficient in Microsoft Excel, PowerPoint, Word and Outlook.
 Tally Accounting Package.
 Quick Learner.
 Teamwork & Smart work.
 Good analytical and problem-solving skills.


Kindly do contact me on the number provided or you can email me so that I can send my CV &
I'm looking very forward to start my carrier.

WhatsApp number : +918125912128



Thanks & Regards,
Masi