* Work Experiences

IT Administrator

Promoted to system administrator role to configure, troubleshoot and
maintain the IT infrastructure, Provided ongoing Design, implement and
maintenance of enterprise application used by employees, Provided
training to new and existing employees as needed.
* Troubleshoot hardware and software malfunction as well as
network issues as it related to the network, security & CCTV systems.
* Design and implementing security policies for file servers,
Backup servers and network systems.
* Cable installation, Time attendance machine, security hardware
installation, CCTV Camera installation, configuration, access and support.
* Support and troubleshooting servers, computers, wireless
switches, printers, copiers and other IOT devices.
* Cat5, 5e, 6 structured cable system installation, termination, and testing.
* Installed work related applications like Ms. office, Outlook, and
Plugins as needed.
*Maintain data security and ensure integrity, protection of all client
* Responsible for the fast and accurate troubleshooting of reported faults.
* Troubleshooting technical problems and implementing solution.
* Follow documented process. (i.e.: implementing change control procedures)
*Managing and monitoring of backups in multiple location.
* Ensured network and IP connectivity established uptime service level
agreements of all application servers, and back-end infrastructure.
* Installed and configured all VPN solution for remote locations.
*Excellent writter nad verbal
communication skills.
* Empathic listner and persuassive
* Easily understand and solve
technical problems.
* Flexibilty in thinking and
Operating style.
* Patience when dealing with
* Encouraging and inspiring
people to do their best.
Additional skills
Technology and innovation,
Designing, Creativity, thoughts,
Reading book, Experiment,
Learning new skills.
* Excellent experience in implementing, configuring and troubleshooting
RetailPro9 POS Systems.
* Formatting and installing OS for servers and client computers.
* Design and configure advanced functions in RetailPro9 client machines
as needed for smoother business.
* Administered the installation by ensuring the correct configuration of the
software and account settings of the software.
* Implement and managed RetailPro 9 POS systems in retail stores and
troubleshoot problems.
* Expert in RetailPro USA application.

My cv