To handle customers enquiries and orders as per company's policy and procedure.
To prepare and make available master list of all exportable products with their specifications, packing details, CBM, prices given to each customer with country-wise, region-wise grouping.
In case of new order received, prepare the proforma invoice and check for accuracy and sign accordingly. Make sure that in no circumstances the price of any other export customer details or other information are communicated to any other customer of any unauthorized person in or outside the company.
Liaise with PPC Executives/Head of warehouse for stock availability and for arranging delivery through the in-charge export delivery person.
Prepare necessary documents for exports will in time as per delivery schedule and hand these over to the driver with full details of customers and where the goods are to be delivered.
Inform the customer about delivery of the consignment immediately after loading of truck. In case of short loading that should also be informed int he same.
To laise wiith clearing agent for obtaining necessary government papers for export.
To follow-up with customers for new orders, reply to our offer, realization of payment and for differences in quantities received by them.
To review monthly performance against yearly target set at the beginning of the year at the time of the start of that particular month and also in the mid of the month and ensure the target is attained or over exceeded by the end of the year. If there is lower performance then there should be recommendations suggested to the Department Head to reverse the same for his customer base.
To be able to respond to export enquiries and related matters on immediate basis as required from time to time by the HOD or MD.
Though presently responsible to cover exports to the Saudi market and other allocated countries, but as per requirement, or in absence of another export executive, should also be prepared to cover other markets.
Bachelors Degree in Marketing/Finance/Sales/Administration or International Business
5-6 years of experience with the same capacity and must have exposure with food packaging manufacturing.
Certificate in International Trade added advantage
Excellent negotiator and above average communications skills
Must have good understanding about the business and market competitors
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