Key Responsibilities:
Greet and welcome visitors, clients, and employees as they enter the office.
Answer and direct phone calls, take messages, and handle inquiries in a polite and professional manner.
Schedule appointments and manage calendars for office staff or executives.
Maintain a tidy and organized reception area.
Handle incoming and outgoing mail and packages.
Assist with administrative tasks such as filing, data entry, and photocopying.
Manage office supplies, ensuring adequate stock is maintained and ordering when necessary.
Coordinate meetings and set up conference rooms.
Ensure that the office is secure by following check-in/check-out procedures for visitors and contractors.
Assist with general office duties as needed to support the team.
Required Skills and Qualifications:
High school diploma or equivalent (additional certification in office administration is a plus).
Previous experience in a receptionist or administrative role preferred.
Strong communication skills (both written and verbal).
Excellent customer service skills and a friendly, approachable demeanor.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multitask, prioritize, and stay organized in a busy environment.
Attention to detail and problem-solving skills.
Professional appearance and demeanor.
Preferred Skills:
Experience with office management software or customer relationship management (CRM) tools.
Bilingual