I bring valuable experience from my time at Zong Pakistan, one of the country’s leading telecom operators. In my role, I managed and organized large volumes of technical service and customer data, using CRM systems and Excel-based tools to track, analyze, and resolve IT-related service issues. I was responsible for preparing detailed performance and incident reports, ensuring data accuracy, and collaborating with technical teams to address recurring system concerns maintaining over 98% accuracy in all reporting tasks.
My proficiency in MS Excel, Word, PowerPoint, and familiarity with IT support systems and data handling tools equips me to coordinate between technical teams and business units efficiently. I thrive in dynamic environments, excel at multi-tasking, and am committed to meeting deadlines while maintaining high-quality standards.
I am confident that my technical background, problem-solving skills, and experience in IT coordination make me a strong fit for this role. I would welcome the opportunity to further discuss how I can contribute to your team.
Thank you for considering my application. I am available for an interview at your convenience.
Warm regards,
Muhammad Huzaifa Subhani