Certified and results-driven IT Support Professional with over 13 years of experience in managing enterprise-level IT infrastructure and end-user support. Specialized in Windows Server administration, Active Directory, Office 365, Exchange, and endpoint management using tools like Acronis, Intune, and SCCM.
Hands-on expertise in:
Network troubleshooting (LAN/WAN, Cisco, VPN – Palo Alto GlobalProtect)
User management & domain services (AD, Group Policies, DNS, DHCP)
Hardware/software deployment, imaging (Acronis), and IT asset lifecycle management
VoIP & unified communication tools (Cisco IP Phones, Jabber)
Level 1–3 technical support, ticketing systems, SLA compliance, remote desktop tools
Vendor coordination, procurement, and IT operations across multiple locations
Seeking an opportunity in a growth-driven environment where I can lead IT operations, enhance support frameworks, and contribute to business continuity as a Senior IT Support Specialist or IT Supervisor.
???? Location: [Riyadh Available to relocate [Alkhobar, Dammam, Jeddah]
???? [0572778034]
Hands-on expertise in:
Network troubleshooting (LAN/WAN, Cisco, VPN – Palo Alto GlobalProtect)
User management & domain services (AD, Group Policies, DNS, DHCP)
Hardware/software deployment, imaging (Acronis), and IT asset lifecycle management
VoIP & unified communication tools (Cisco IP Phones, Jabber)
Level 1–3 technical support, ticketing systems, SLA compliance, remote desktop tools
Vendor coordination, procurement, and IT operations across multiple locations
Seeking an opportunity in a growth-driven environment where I can lead IT operations, enhance support frameworks, and contribute to business continuity as a Senior IT Support Specialist or IT Supervisor.
???? Location: [Riyadh Available to relocate [Alkhobar, Dammam, Jeddah]
???? [0572778034]