PREVIEW: Senior IT Support Analyst / IT Administrator / Technical Support Specialist L2/L3

Experienced and certified IT professional with 10+ years of hands-on expertise in managing enterprise IT infrastructure, end-user support, and system administration.

Core Skills:

Windows Server Administration, Active Directory, DNS/DHCP, Group Policy

Office 365, Exchange Online, SharePoint, , Azure AD

Endpoint Management – Imaging, patching & deployment Acronis.

Network Support – LAN/WAN, Cisco devices, VPNs (Palo Alto GlobalProtect)

Troubleshooting – Hardware/software, remote support, user access, performance issues

Strong experience in IT operations, ticketing systems (ServiceNow, ManageEngine), and SLA adherence.

Open to new challenges across IT support, administration, and technical operations. Ready to contribute from day one.

???? Let’s connect – 0572778034