HVAC Systems Technical & Sales: Specialized in Technical and selling industrial HVAC systems, including Chillers, AHUs, ERUs FCUs, Package units, and Computer room units. Collaborated with mechanical contractors to drive sales growth
Collaborated with mechanical contractors to ensure the timely delivery of HVAC solutions specific to the oil and gas industries, Commercial & Residential projects.
Product Selection & Costing: Worked closely with design, costing departments, and contractors to select and bid on HVAC products, ensuring cost-effective and project-specific solutions.
Technical Support & Quotation Generation: Provided comprehensive technical support to contractors and consultants while generating accurate quotations based on customer requirements and project specifications.
Client Relationship Management: Partnered with Sales Account Managers to ensure high customer satisfaction, managing client profiles, contracts, and maintaining strong relationships.
Proposal Presentations & Service Agreements: Conducted client meetings to present pricing, proposals, and service agreements, ensuring clarity and alignment with customer needs.
Site Meetings & Issue Resolution: Attended site meetings to resolve technical issues and address client requirements in collaboration with project teams.
Documentation & Submittals: Prepared material submittals, prequalification documents, and shipping orders in compliance with project specifications.
Order Processing & Cost Analysis: Managed order processing, ensuring accurate price breakdowns, cost sheets, and shipping details.
Manufacturing & Logistics Coordination: Coordinated with factory for timely production, monitored shipments, and liaised with customs brokers for efficient clearance.
CRM Management: Utilized CRM software to manage and update sales opportunities, ensuring accurate data entry and timely follow-up.