The ideal candidate will be responsible for managing cleaning services, ensuring site cleanliness, project budgets, scheduling and maintaining a high level of client satisfaction. This role requires setting up cleaning operations, scheduling, and resolving client concerns. A strong understanding of a cleaning project needs is ideal.
Duties and Responsibilities:
• Implement cleaning protocols for the job site, ensuring they comply with safety and cleanliness standards.
• Supervise the organization and preparation of supplies and equipment for the project.
• Ensure all cleaning supplies, equipment, and materials are stocked and properly maintained for job site operations.
• Provide on-site leadership, ensuring all cleaning and sanitation work is executed to the highest standards.
• Maintain strong, positive relationships with clients, ensuring satisfaction with the services provided.
• Supervise janitorial staff, ensuring they follow proper cleaning protocols and safety standards.
• Handle urgent requests or changes to cleaning schedules with a flexible, solution-oriented approach.
• Implement and maintain a quality assurance program to consistently meet and exceed cleanliness standards.
• Ensure compliance with all health and safety regulations and standards. Conduct regular safety training for janitorial staff. Investigate and report workplace accidents or incidents and implement measures to prevent recurrence.
• Train, and manage a team of cleaning staff. Conduct performance reviews, provide feedback, and implement development plans.
Experience/Skills Requirement:
• At least 3 years of cleaning project management experience, managing a staff of 100 or more people. Experience working in Airport is an advantage.
• Excellent verbal and written communication skills for interacting with clients, staff, and members of management.
• Functional knowledge of infection control techniques, sanitation protocols and cleaning methods required.
• Ability to use critical thinking to identify and resolve issues, manage conflicts, and make effective decisions.
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