Location: Al Aqrabiya, Al Khobar, Saudi Arabia
Contact:
[email protected] [email protected]
Personal Profile:
Unmarried
---
PROFESSIONAL SUMMARY
Highly organized and proactive Operations Manager and Administrative Professional with over 5 years of diverse experience in office management, client servicing, sales, educational support, and community engagement. Skilled in streamlining operations, managing data systems, and handling escalations with professionalism. Proven track record of working in multicultural environments with excellent communication and multitasking abilities.
---
SKILLS
Office Administration
Client Relationship Management
Event Planning
Data Entry & Record Keeping
Sales & Customer Service
Communication (English, Urdu, Hindi, Telugu & Basic Arabic)
Time Management
Microsoft Office & Google Suite
Remote Work Tools (Zoom, Teams, Appen Platforms)
---
EXPERIENCE
Operations Head & Sales Executive – AIC Consultancy, Saudi Arabia
Jan 2025 – Present
Oversee daily office administration, ensuring smooth workflow.
Handle data entry and record management for operational transparency.
Schedule and manage client appointments and consultations.
Resolve customer escalations with professionalism and care.
Maintain expense files and daily sales reports (DSR).
Use CRM systems & office tools (Microsoft Office, Google Workspace, etc.).
Generated revenue of SAR 35,000 (first month) and SAR 55,000 (second month) through effective sales strategies.
---
Daaiyah & Office Administrator (English Section) – Khamis Mushayt Islamic Center, Saudi Arabia
Oct 2021 – Nov 2024
Organized educational and community outreach events.
Performed administrative duties for English section & e-Daawah programs.
Supported digital communication and documentation.
---
Logistics Coordinator – Shipment Management
2019 – 2021
Coordinated and monitored shipments.
Ensured timely pick-up and delivery.
Tracked and updated order status in real time.
Maintained shipment logs and customer feedback.
Handled delays, damaged goods, or incorrect shipments.
---
Online Tutor – Mathlis Australian Tuition Academy (Remote)
2019 – 2021
Developed customized lesson plans.
Provided1 academic support to improve student performance.
---
Project Contributor – Appen Projects (Remote)
2019 – 2021
Worked on digital projects: data collection, transcription, content review.
Delivered accurate, quality-controlled outputs per guidelines.
---
EDUCATION
Bachelor of Computers (B.Com) – Shatavahana University, India (2016)
High School (12th Grade) – Al Janoub International School, Saudi Arabia (2013)