IT Support / IT Engineer / Software Developer

Results-driven IT Support Specialist, Networking & System Administrator, and Software Developer with 5 years of experience in system administration, ERP/SAP solutions, and database management. Skilled in VB.NET, SQL Server, and Crystal Reports for business reporting and automation. Proficient in network configuration, server management, firewall setup, and system security. Experienced in biometric systems, MS 365, Outlook administration, and hardware troubleshooting. Strong problem-solving and analytical skills with a focus on efficiency, reliability, and technical excellence.