Configured and maintained network infrastructure, including Cisco switches, firewalls, routers, and wireless access points.
Monitored network health using SNMP-based tools and performed proactive maintenance to prevent outages.
Enhanced Wi-Fi network performance by optimizing access point placement and configuration.
Assisted in network upgrades, including hardware replacements and software/IOS patching for routers and switches.
Set up and managed network services like DHCP, DNS, and VPN connections.