Results-driven specialist with 18 years of success in client services, account management, and office administration. Proven ability to exceed performance goals while managing key relationships across highly diverse cultural and socio-economic backgrounds.

 Practical experience tracking performance metrics and maintaining service scorecards to ensure high-quality delivery
 Advanced knowledge of Microsoft Office Suite (Excel with macros, Word, PowerPoint, Outlook, and Office 365)
 Working knowledge and experience in Root Cause Analysis (RCA), Key Performance Indicators (KPIs)
 Knowledge and experience using business systems and CRM, including SAP, Oracle, Taleo, Zendesk, SharePoint, OneSiebel, Citrix, and MS-DOS.

I would be grateful if you could include me in your talent pool and consider me for any matching positions with your external partners. I look forward to the possibility of discussing how my skills can benefit your network. Please contact me on 0530626357 and via Philippine WhatsApp on +63 9568493131 or you can email me at [email protected].

Thank you.
عودة التالى