New Delhi, Delhi +91 8750407151 [email protected]
[www.linkedin.com/in/shahrukhbinhaneef]
PROFESSIONAL SUMMARY
A dedicated professional with over 7 years of robust experience in FMCG sales, marketing, and wholesale retail operations. Complemented by a recent Bachelor’s degree in Political Science, combining hands-on industry expertise with strengthened analytical and strategic perspectives. Proven success in team collaboration, client relationship management, and driving sales performance. Seeking a challenging role in Sales Operations, Key Account Management, or Retail Management to deliver measurable results.
CORE COMPETENCIES
Sales & Marketing: Strategy Execution, Client Relationship Management, Sales Campaigns, Data-Driven Recommendations, Upselling/Cross-selling
Retail Operations:Inventory Handling & Re-ordering, Store Management, Customer Service Excellence, Vendor Relations
Team & Business Management: Team Collaboration, Performance Tracking, Stakeholder Liaison
Technical Skills: MS Excel (VLookup, HLookup, Pivot Tables), Data Entry & Management
PROFESSIONAL EXPERIENCE
Sales Marketing Associate Reckitt Pvt Ltd Delhi NCR
Mar 2021 – Jun 2023
Collaborated with the marketing team to develop and execute strategic promotional campaigns, directly contributing to enhanced product awareness and sales growth.
Cultivated and maintained strong relationships with key clients and stakeholders, ensuring high customer satisfaction and loyalty.
Analyzed sales performance data to identify market trends and provided actionable recommendations for process and strategy improvements.
Sales Associate Metro Cash & Carry Pvt Ltd Delhi NCR
Jun 2016 – Mar 2021
Provided expert customer service and product knowledge, consistently exceeding sales targets through effective upselling and cross-selling techniques.
Played a key role in maintaining optimal store presentation and inventory levels to enhance customer shopping experience and operational efficiency.
Recognized for reliability and operational skill, earning certification as a Forklift Operator.
Data Entry Operator Gold Mine Pvt Ltd Delhi NCR
2015 – 2016
Managed and updated critical customer databases and filing systems with high accuracy.
Handled official email correspondence in line with company protocols.
EDUCATION
Bachelor of Arts (Political Science) University of Delhi
Graduated: 2023
Pursuing Master of Arts (History) Indira Gandhi National Open University (IGNOU)
Senior Secondary (XII) Central Board of Secondary Education (CBSE)
Year: 2014
Secondary (X) Central Board of Secondary Education (CBSE)
Year: 2012
CERTIFICATION
Certified Forklift Operator (Toyota) – Metro Cash & Carry
LANGUAGES
Hindi (Native), English (Fluent), Urdu (Fluent