In my previous role, I provided 24/7 technical support for desktops, laptops, and networking devices, including OS installation, updates, antivirus configuration, system backups, and data protection. I also configured and maintained LAN/WAN networks, routers, switches, and VLAN setups, ensuring consistent and secure connectivity.
I have a strong track record of diagnosing and resolving technical issues efficiently, maintaining system documentation, and minimizing downtime. I collaborated with technical teams and suppliers to support project execution and ensure material readiness, which strengthened my communication and problem-solving skills.
My technical background includes networking technologies (LAN/WAN, VLANs, DHCP, Routing & Switching), SQL, MS Office 365, DNS servers, Power BI, and basics of python automations. I have also completed technical projects including Automated voice recognition systems using Neural Networks and LAN configuration & troubleshooting.
I am confident that my technical skills, dedication, and adaptability make me a strong fit for your team. I welcome the opportunity to discuss how I can contribute to your organization’s success.
Yours Sincerely,
Syed Mudassir Ahmed
+966552084589.