IT Help Desk Technician / IT Technician

An IT Helpdesk Technician / IT Technician operates and maintains user / customer computers and networks whenever they encounter challenges within the organization via call or in person onsite.
Installs, configures, and maintains network and computer hardware and software components. Diagnose and fix hardware, software, and network problems. Before a full-scale installation, replace and repair damaged parts and test new ones.
Install, upgrade, and regularly update operating systems, software, and antivirus programs in order to ensure the security and connectivity of both clients and servers. Keeping technical documents up to date and managed.
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