Telecom,Network And IT Support Engineer,Team Lead, Coordinator

Work in Ebttikar Technology COMPANY: LTE and MW Engineer DEC 2024 to now.
 Work on ZAIN LTE PROJECT Al Rajhi bank, Saudi –post and ANB Bank ATM Network.
 Operations and maintenance Bank Network.
 Installation, configuration & troubleshooting
 Cisco-ISR900, ISR1100, ISR1109 SERIES,CCTV system and Robsutel router installation and
maintenance.
 Operations and maintenance NEC MW Link in Customer Side.
 Check Visibility and site Monitoring of the performance.
 Communicate with Clients & Customers.
Work in RAEA IT TELECOM COMPANY: WEC24 Riyadh IESF IT Support Engineer Nov2024 to NOV.
 Troubleshooting. (Internet Speed, up streaming, down streaming) for WEC2024 event.
 Troubleshooting. (Net Connectivity and Patching).
 Responsible for operations and maintenance of gaming mobile, game PC and PlayStation its
accessories.
 Coordination with team management
 Check and Monitors game mobile, gaming PC and Play station.
 Installations and configure new PC and PlayStation.
Work in Ratal Advanced Technology TELECOM COMPANY: Team Lead Engineer OCT 2024 from Nov
 Strong expertise in the installation and commissioning of EBU ZTE MW link systems.
 From STC Site to Customer Side.
 Experienced in conducting VLAN, ping, and power testing to ensure site reliability
and performance.
 Proficient in performing visibility checks and site surveys, as well as monitoring ZTE
MW link performance.
 Newly installed EBU ZTE MW links (0.3 and 0.6) 0DU and MDU.
 Excellent communicator, capable of effectively engaging with clients and customers
to ensure their needs are met and technical issues are resolved..
Work in Darul Mass TELECOMMUNICATION COMPANY: As Site Engineer (AUG 2024 to Sep2024)
 Installation and commission NEC MW Link Mobily Site to Customer Side.
 Performed VLAN, Ping and Power testing of sites.
 Newly installed NEC MW links (0.3 and 0.6) IDU and MDU.
• Check Visibility and site Surveys.
• Monitoring the performance of NEC links.
 Communicate with Clients & Customers.
Work in L.C.C TELECOMMUNICATION COMPANY: As FME (20 NOV 2015 to 30June2023) As ir,
Al-Jouf and Northern Borders
 Working on STC (ALU-MS-FTTX-KSA) project24/7.
 Operations and maintenance of ALCATEL-LUCENT Equipment SAUDI TELECOM COMPANY.
 Operation & Maintenance of Nokia, Alcatel Lucent and Huawei fixed Access network
equipment’s. (VDSL, FTTH & FTTM)
 Installation, configuration & troubleshooting of Radio Backhaul Links.
 Installation & troubleshooting knowledge of fiber backhaul systems & FOC Cabinets,
 Operations and maintenance OLT (7342 OLT), MDU(I-040G-P, 7356 ISAM ,G-881G-A and U-
050X-A 5G MDU)to FTTM Sites,SPLITER and ODF.
 Primary Acceptance Testing (PAT), 7342 – 7356-7360, FTTH, FTTM (MDU).
 Troubleshooting. (Internet Speed, up streaming, down streaming).
 Troubleshooting. (Fiber Connectivity, Fiber Patching).
 Responsible for operations and maintenance of GPON Equipment’s and its accessories.
 Coordination with NOC.
 Perform quarterly & Yearly PMR (VDSL.FTTX,FTTM) and update in WFMS
 Perform MDT.( FTTX & FTTM).
 Check and Monitors Optical power from Central Exchange to FTTM sites.
 Installations and integration of Huawei MDU to GSM sites.
 Operation and Maintenance of DWDM PSS16, PSS32, and PSS36
 Troubleshooting of alarms Circuits, Channels & Modules.
 Implementation of up-gradation SOR activity.
 Track the wavelength (Limda) from A to Z.
 To handle the existing clients and new client connectivity.
 Make Analyzer test for 1G, 10G, 100G
 Make an OTDR test to trace the fiber cable.
 Communicate with Clients & Customers.
Working in Network:
 7600 Aggregator, 7609, 7613 Aggregator,
 Cisco ROUTR-800,2500,2600,2800, SERIES
 Cisco catalyst switch-2900,3500,6500 series
 Superior skills in modern TCP/IP network construction and enforcement.
 Operations and maintenance in CCTV.
 Installing and configuring computer hardware, software, systems, networks, printers, and
scanners
 Monitoring and maintaining computer systems and networks
 Installing, configuring, and updating network software, as well as maintaining hardware
and Network devices.
 Overseeing security of all systems, especially the internet, and installing antivirus
protection
 Day to day admin and monitoring of network use
 Fixing network faults
 Technical support for people using the network
 Responding in a timely manner to service issues and requests
 Providing technical support across the company and Setting up accounts for new users
 Repairing and replacing equipment as necessary and Testing new technology
 Cabling and Network knowledge
Cisco Voice Engineer:
 Performed VOIP sector configuration and service administration.
 Ensured that all IPT implementation was conducted in accordance with customer
requirements and local and state regulations.
 Functioned as customer technical liaison.
 Coordinated with engineering teams on operational system expansion.
 Provided technical assistance to third-party and client operational staff.
 Answered and resolved helpdesk customer support tickets.
 Maintained regular service for VOIP design architecture and implementation.
 Facilitated switching and routing configuration work.
 Monitored and updated Cisco IP phones and extensions as needed.
Work in Najd ENGINEERING COMPANY: (1stoct to 15 Nov 2015)
 Installation and commission Huawei Microwave link equipment
 VLAN, Ping and Power testing of sites.
 Newly installed MW links.
Worked in U.C.C (PVT) LTD :- (Feb2014 to july2014)
I was working as an O&M Engineer. My responsibility was the following.
 Installation & commissioning of Huawei BTS Equipment (3012, 3012AE, 3900,
3900A, 3900DBS,)
 InstallationandcommissionHuaweiMicrowaveequipment(RTN61,620,905A,
950, 950A,980)
 Installation & Commissioning of NEC MW Equipment (Paso link, Paso link NEO)
 Operation & Maintenance NEC-Telenor (Transmission)
 End to End Media Patching & BER Testing.
 Traffic shifting on newly installed MW links.
 VSWR & Power testing of sites using Bird, site Analyzer.
 Conducting PAT with customers of newly installed sites.
Operation & Maintenance Engineer Organization: Ufone Major Responsibility:
 Worked on BTS Huawei.
 Co-ordination with NOC for low TCH cases & maintaining them
 Managing and Supervising of O&M level- 1 on call & Preventive
Maintenance/ Corrective Maintenance activities.
 Responsible for maintaining the Network availability tar
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