• Work on ZAIN LTE PROJECT Al Rajhi bank, Saudi –post and ANB Bank ATM Network.
• Operations and maintenance Bank Network.
• Installation, Maintenance, Configuration & troubleshooting.
• Cisco-ISR900, ISR1100, ISR1109 SERIES,CCTV system and Robsutel router installation and maintenance.
• Operations and maintenance NEC MW Link in Customer Side.
• Check Visibility and site Monitoring of the performance.
• Install, configure, and maintain computers, printers, and network devices
and resolve hardware, software, and network issues.
• Communicate with Clients & Customers.
• Diagnosed and repaired computer hardware and software problems.
• Installed operating systems and business applications.
• Configured printers, scanners, and network devices.
• Assisted in network maintenance and troubleshooting.
• Delivered excellent customer support to end users.
• Provided technical support for desktop, laptop, printer, and network issues.
• Installed, configured, and maintained Windows operating systems and software.
• Resolved hardware and software incidents within SLA targets.
• Supported remote users using remote access tools.
• Performed system upgrades, maintenance, and preventive checks.
• Documented support activities and maintained IT inventory.
Work in RAEA IT TELECOM COMPANY: WEC24 Riyadh IESF IT Support Engineer Nov2024 to NOV.
Troubleshooting. (Internet Speed, up streaming, down streaming) for WEC2024 event.
Troubleshooting. (Net Connectivity and Patching).
Responsible for operations and maintenance of gaming mobile, game PC and PlayStation its
accessories.
Coordination with team management
Check and Monitors game mobile, gaming PC and Play station.
Installations and configure new PC and PlayStation.
Work in Ratal Advanced Technology TELECOM COMPANY: Team Lead Engineer OCT 2024 from Nov
Strong expertise in the installation and commissioning of EBU ZTE MW link systems.
From STC Site to Customer Side.
Experienced in conducting VLAN, ping, and power testing to ensure site reliability
and performance.
Proficient in performing visibility checks and site surveys, as well as monitoring ZTE
MW link performance.
Newly installed EBU ZTE MW links (0.3 and 0.6) 0DU and MDU.
Excellent communicator, capable of effectively engaging with clients and customers
to ensure their needs are met and technical issues are resolved..
Work in Darul Mass TELECOMMUNICATION COMPANY: As Site Engineer (AUG 2024 to Sep2024)
Installation and commission NEC MW Link Mobily Site to Customer Side.
Performed VLAN, Ping and Power testing of sites.
Newly installed NEC MW links (0.3 and 0.6) IDU and MDU.
• Check Visibility and site Surveys.
• Monitoring the performance of NEC links.
Communicate with Clients & Customers.
Work in L.C.C TELECOMMUNICATION COMPANY: As FME (20 NOV 2015 to 30June2023) As ir,
Al-Jouf and Northern Borders
Working on STC (ALU-MS-FTTX-KSA) project24/7.
Operations and maintenance of ALCATEL-LUCENT Equipment SAUDI TELECOM COMPANY.
Operation & Maintenance of Nokia, Alcatel Lucent and Huawei fixed Access network
equipment’s. (VDSL, FTTH & FTTM)
Installation, configuration & troubleshooting of Radio Backhaul Links.
Installation & troubleshooting knowledge of fiber backhaul systems & FOC Cabinets,
Operations and maintenance OLT (7342 OLT), MDU(I-040G-P, 7356 ISAM ,G-881G-A and U-
050X-A 5G MDU)to FTTM Sites,SPLITER and ODF.
Primary Acceptance Testing (PAT), 7342 – 7356-7360, FTTH, FTTM (MDU).
Troubleshooting. (Internet Speed, up streaming, down streaming).
Troubleshooting. (Fiber Connectivity, Fiber Patching).
Responsible for operations and maintenance of GPON Equipment’s and its accessories.
Coordination with NOC.
Perform quarterly & Yearly PMR (VDSL.FTTX,FTTM) and update in WFMS
Perform MDT.( FTTX & FTTM).
Check and Monitors Optical power from Central Exchange to FTTM sites.
Installations and integration of Huawei MDU to GSM sites.
Operation and Maintenance of DWDM PSS16, PSS32, and PSS36
Troubleshooting of alarms Circuits, Channels & Modules.
Implementation of up-gradation SOR activity.
Track the wavelength (Limda) from A to Z.
To handle the existing clients and new client connectivity.
Make Analyzer test for 1G, 10G, 100G
Make an OTDR test to trace the fiber cable.
Communicate with Clients & Customers.
Working in Network:
7600 Aggregator, 7609, 7613 Aggregator,
Cisco ROUTR-800,2500,2600,2800, SERIES
Cisco catalyst switch-2900,3500,6500 series
Superior skills in modern TCP/IP network construction and enforcement.
Operations and maintenance in CCTV.
Installing and configuring computer hardware, software, systems, networks, printers, and
scanners
Monitoring and maintaining computer systems and networks
Installing, configuring, and updating network software, as well as maintaining hardware
and Network devices.
Overseeing security of all systems, especially the internet, and installing antivirus
protection
Day to day admin and monitoring of network use
Fixing network faults
Technical support for people using the network
Responding in a timely manner to service issues and requests
Providing technical support across the company and Setting up accounts for new users
Repairing and replacing equipment as necessary and Testing new technology
Cabling and Network knowledge
Cisco Voice Engineer:
Performed VOIP sector configuration and service administration.
Ensured that all IPT implementation was conducted in accordance with customer
requirements and local and state regulations.
Functioned as customer technical liaison.
Coordinated with engineering teams on operational system expansion.
Provided technical assistance to third-party and client operational staff.
Answered and resolved helpdesk customer support tickets.
Maintained regular service for VOIP design architecture and implementation.
Facilitated switching and routing configuration work.
Monitored and updated Cisco IP phones and extensions as needed.
Work in Najd ENGINEERING COMPANY: (1stoct to 15 Nov 2015)
Installation and commission Huawei Microwave link equipment
VLAN, Ping and Power testing of sites.
Newly installed MW links.
Worked in U.C.C (PVT) LTD :- (Feb2014 to july2014)
I was working as an O&M Engineer. My responsibility was the following.
Installation &