I am Mithilaj, currently seeking job opportunities in the IT field, specifically in roles such as IT Support, IT Specialist, IT Help Desk, and System Administrator. I have 3+ years of Saudi experience in IT Support and System Administration, and 8 years of Indian experience.
I have held roles such as IT Support, Desktop Support, IT Technician, Computer Technician, Network Support, and IT Help Desk in both India and Saudi Arabia. In addition, I have 1 year of experience as a Salesforce Software Administrator (Minerets).
I have completed MCSE, CCNA, and CCNP, and have a strong understanding of computer hardware and networking.
My responsibilities in my current position include:
Managing the Head office and project Office IT Infrastructure
Supporting various software
Office 365 administration
Supporting Office 365 applications (OneDrive, SharePoint, Teams, and Outlook, etc.)
Handling Active Directory, switches, and access points
Creating various group policies in AD
Managing Fortinet Firewall
Managing VLANs
Handling backup (Acronis) and antivirus (Malwarebytes)
Troubleshooting computer/laptop problems
Troubleshooting and managing printers
Managing IP phones (Yealink, Grand Stream)
Managing and supporting the video conferencing system (Grand Stream)
Providing monthly IT awareness sessions
Providing training and guidance to end-users on IT systems, applications, and security best practices
Providing technical support to users and troubleshooting system and network issues
Handling all IT services.
Current Location: Dammam
Iqama Status: Valid, Transferable
LinkedIn: https://www.linkedin.com/in ...
Best regards,