Experienced IT Support Manager – Windows, Mac, Office 365, Hosting & ERP

Experienced IT Support Manager with over 10 years of hands-on and managerial experience delivering enterprise-level IT support and operations across multi-site organizations in Saudi Arabia. Skilled in hardware & software troubleshooting, Windows & Mac OS support, Microsoft 365, G Suite, ERP systems, email platforms, and user support.

Strong expertise in email systems and migrations (Microsoft Exchange, Microsoft 365, G Suite, cPanel), including email setup, troubleshooting, spam filtering, and domain-based email management. Experienced in website and hosting support, including WordPress management, domain & DNS configuration, cPanel, web hosting, SSL setup, and basic website troubleshooting.

Proven experience managing ERP systems (Microsoft Dynamics 365) and certified in Oracle Fusion Cloud Applications ERP & HCM (Rel 1). Reliable, hardworking, and able to manage multiple tasks and teams under pressure.

Looking for an IT Support / IT Support Manager / IT Operations role with growth opportunities and improved working conditions. Available for immediate joining.

Key Skills & Certifications:
IT Support & Helpdesk Management
Windows & Mac OS Support
Microsoft 365, G Suite, Exchange
Email Migration & Email Support (Domain-based, cPanel)
WordPress, Website & Hosting Support
Domain & DNS Management, SSL, cPanel
ERP Support: Microsoft Dynamics 365, Oracle Fusion Cloud Applications ERP & HCM (Rel 1 Certified)
Hardware / Software Troubleshooting
Networking, Printers, Wi-Fi
Team Leadership & SLA Management

Thanks,
Noor Alam
Location: Jeddah, Saudi Arabia
Availability: Local Transfer
Contact: WhatsApp / Mobile: +966 55 272 3435