IT Technician | Restaurant IT, Networking & CCTV

My name is Shahib Nawaz, and I am a Senior IT Technician with 2.5 years of hands-on experience supporting IT systems for retail, restaurants, and supermarkets across the GCC. I work to keep IT systems running smoothly, resolve issues quickly, and minimise downtime during daily operations.

I handle daily IT support, solve technical issues, and support users on-site and remotely. I work independently, follow best practices, and help businesses run smoothly. I am a reliable expatriate IT professional, always ready to learn and improve.

Professional Experience (What I Do)

Provide Level 2 IT support and fix technical issues quickly.

Support daily IT operations and reduce system downtime.e

Install and support Windows computers and basic office syste.ms

Set up and maintain LAN and Wi-Fi networks.rks

Support POS systems such as Foodics and Aloha

Install and maintain CCTV and IP camera systems.

Support users, provide basic training, and maintain simple documentation.

Core Skills (What I Know)

Windows OS Installation & Support

LAN / Wi-Fi Networking

TCP/IP, DHCP, Basic Active Directory

Antivirus & Basic IT Security

Foodics & Aloha POS Support

Printers (Epson, Bixolon) & Barcode Scanners

Payment Devices & Biometric Systems

CCTV Systems (Dahua & Hikvision)

Microsoft OneDrive & EDSS

On-site & Remote IT Support

Personal & Contact Details

Name: Shahib Nawaz
Job Title: Senior IT Technician
Location: Saudi Arabia
Iqama Status: Transferable

???? Phone: +966 54 359 7630
???? Email: [email protected]

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