I have over three and a half years of experience in Saudi Arabia and seven years of experience in India, specialising in IT support. My roles have included IT Support Specialist, IT Infrastructure Specialist, and System Administrator.
Key Responsibilities Include:
- Managing Windows Server (2016–2022), Active Directory, DNS, DHCP, Group Policy Objects (GPO), Azure Active Directory, and PowerShell scripting
- Overseeing the IT infrastructure for both the Head Office and project offices
- Utilizing security and monitoring tools, including Malwarebytes, for performance and uptime monitoring
- Supporting Microsoft 365 applications (Office, Teams, SharePoint, and OneDrive)
- Handling networking and security tasks with FortiGate, Cisco, and VPN solutions
- Managing IP phone systems such as Yealink, Grandstream, and Avaya
- Implementing backup and disaster recovery solutions using Acronis
- Providing end-user support
Target Roles: .
- IT Support Specialist
- IT Infrastructure Specialist
- System Administrator
- Desktop Support Specialist