With over 23 years of experience as an IT Manager, I have successfully led and implemented IT strategies that align with business goals across multiple industries, including Travel & Tours, Retail, Food & Beverage (F&B), Production, and Manufacturing. My diverse industry experience, combined with strong technical expertise, allows me to drive impactful digital transformation, streamline operations, and optimize systems for peak efficiency. I possess a deep domain knowledge in the intricacies of each sector, enabling me to collaborate effectively with cross-functional teams and understand the unique challenges businesses face. Throughout my career, I have developed and maintained robust IT infrastructure, managed complex ERP systems, and executed end-to-end solutions, from implementation to troubleshooting.
Key Expertise:
ERP Systems: Extensive hands-on experience with MS Dynamics AX 2019 R2, Hinawi ERP, PACT, PACT CRM, and Etravel, Quick Books including the development, customization, and optimization of ERP functionalities..Odoo modules. Menapay.
Database & Server Management: Expertise in managing database servers like MS SQL and Oracle, implementing backup/recovery strategies, and ensuring high system availability. Writing SQL Scripts and stored procedures.
Data-Driven Insights: Skilled in creating custom MIS reports, dashboards, and SQL queries to provide actionable insights for decision-makers.
Network & IT Infrastructure: Strong background in network maintenance, troubleshooting, and ensuring secure and scalable IT infrastructure for business growth.
Vendor & Stakeholder Management: Experienced in negotiating with vendors, managing software licenses, and ensuring compliance with industry regulations.
Cross-Platform Systems: Proven track record working with both web and mobile platforms (including Android), particularly in health care and booking systems.
KPI and Dash boards: Power BI, Excel and Qlik View, using SQL Queries.
Servers: Windows Servers
I am passionate about leveraging technology solutions to drive business growth and operational excellence. Whether it’s managing IT infrastructure, optimizing ERP systems, or ensuring smooth user experiences, I am dedicated to delivering value and enabling organizations to achieve their full potential.