Results-driven Senior Operations Manager and Department Head with 12 years of international experience (Qatar, Sri Lanka). Proven track record in managing mega-scale software engineering operations, technical sales, and complex administrative workflows.
Key Qualifications:
Leadership: Former Department Head for a global firm, managing Sales and Customer Support teams.
Technical Expertise: Expert in CRM database management, fintech digital workflows, and IT/E-commerce operations.
Industrial Experience: Strong background in technical procurement, international shipment tracking, and mechanical equipment (Exhaust/Jet Fans/CO2 Sensors).
Operations: Experienced in high-volume financial operations, bank withdrawals, and software licensing workflows.
Education & Skills:
Diploma in IT and E-Commerce (ESOFT Metro Campus).
Diploma in Airline Fares, E-Ticketing, and GDS.
Languages: Fluent in English, Tamil, Sinhala, and proficient in Hindi.
Status:
Visa: Transferable Iqama (Ready for immediate transfer).
Current Location: Jubail, Saudi Arabia.
Contact Information:
Mobile/WhatsApp: +966 564950577
Email: [email protected]