Prepare reports using MS Excel, Word, or other applications.
Backup important files and maintain digital records.
Provide basic troubleshooting for hardware and software issues.
Assist staff with email setup, printing, scanning, and file management.
Coordinate with IT department for major technical problems.
Prepare official documents, letters, and presentations.
Manage emails and digital correspondence.
Maintain filing systems (digital and physical).
Strong knowledge of MS Office (Word, Excel, PowerPoint)
Basic understanding of computer hardware and networking
Data entry speed and accuracy
Problem-solving ability
Good communication skills
Knowledge of printers, scanners, and office equipment
Diploma in IT / DIT (Diploma in Information Technology)
Computer-related certification
Basic knowledge of networking is an advantage
Computer Assistants usually work in:
Government offices
Schools and universities
Private companies
Hospitals
Corporate offices
IT Support Officer
System Administrator
Data Analyst
Office Automation Specialist