Operating Systems: Windows installation, configuration, and troubleshooting
Software Support: Application installation, updates, and issue resolution
Hardware Troubleshooting: Desktop/laptop diagnostics, component replacement
Printer Setup & Support: Installation, connectivity troubleshooting, driver configuration
Networking Basics: LAN/Wi‑Fi setup, IP configuration, basic network troubleshooting
Technical Documentation: Recording issues, solutions, and maintenance logs
Customer Service: Strong communication, active listening, and user‑friendly explanations
Problem‑Solving: Logical approach to diagnosing and resolving technical issues