Core Responsibilities:
Perform daily night audit procedures, including verification of room revenue, F&B, SPA, and other outlet transactions.
Reconcile cash, credit card, and city ledger transactions with system postings.
Verify accuracy of room rates, discounts, and rate variance reports as per hotel policy.
Audit POS transactions (Micros) to ensure proper posting to guest folios.
Prepare daily financial reports including Manager Flash Report, Occupancy Report, and Revenue Summary.
Run End of Day (EOD) process in PMS after completing all audit checks.
Ensure all front desk transactions are supported by proper documentation.
Maintain compliance with accounting standards and hotel SOPs.
Handle guest check-in/check-out during night shift and resolve guest inquiries professionally.
Maintain accurate records and ensure smooth coordination between front office and accounting departments.
