Skills & Experience include:
- CAT6 cable clipping, clamping, and basic structured cabling
- Network switch configuration and troubleshooting
- CCTV camera installation, configuration, and maintenance
- Wireless access point installation (physical work & ladder use)
- Desktop & laptop support (Windows OS)
- Printer installation, troubleshooting, and peripheral support
- Hardware and software troubleshooting (on-site & remote)
- User onboarding, account setup, and access support
- LAN & Wi-Fi connectivity troubleshooting
- Ticket handling, documentation, and IT asset management
I hold a Bachelor’s degree in Information Technology. I am customer-focused, a strong troubleshooter, and able to work independently or as part of a team.