Shuttle Services
Cancellations made at least 2 hours before departure are eligible for a full refund.
Cancellations within 2 hours of departure are non-refundable.
If a shuttle is delayed by more than 30 minutes or canceled by BusRide, you may request a full refund or reschedule.
Intercity Travel
Flexible Cancellation Window:
Cancel up to 24 hours before departure for a full refund.
Cancel within 24 hours for a 50% refund, subject to operator policies.
Operator-Initiated Cancellations:
In case of trip cancellation by the bus operator, a 100% refund will be issued