Job Purpose
The ATM Coordinator is responsible for managing and supporting ATM-related operational
activities and projects. The role also supports operational dependencies where ATM
functions intersect with digital channels.
Experience
• 5+ years’ experience in banking project.
Key Responsibilities
A. Support for ATM Upgrades & Changes
• Coordinate ATM installations, upgrades, replacements, and relocations.
• Participate in UAT for new ATM features or compliance-driven changes.
• Assist with enhancements such as deposit modules, biometric features, UI changes, or
• authentication integrations.
B. Digital Channels Support
• Resolve issues where ATM card status or failed ATM transactions impact online banking.
• Support IB-related complaints (password reset, token issues, card linking).
• Coordinate ATM & IB-related downtime issues with relevant teams.
C. Vendor & Internal Coordination
• Liaise with ATM vendors, network providers, mall management, and security companies.
• Collaborate with ITD, COPS, Admin, Retail Banking, and Digital Channels Team.
D. Project Support
• Assist in ATM related projects and system enhancements.
3. Knowledge, Skills & Abilities
• knowledge of ATM operations and its functions
• Good understanding of Digital banking channels and dependency areas.
• Strong coordination, reporting, and analytical skills.
Joining time frame: 2 weeks (maximum 1 month)
Should you be interested in this opportunity, please send your latest resume in MS Word format at the earliest at nishanthini.suda@nairsystem ...