Core Technical Expertise:
User Management: Active Directory (AD), Group Policy (GPO), Password Resets.
Cloud & Productivity: Microsoft Office 365 (Outlook, Teams, OneDrive, SharePoint).
Ticketing & ITSM: Hands-on experience with ServiceNow for L1/L2 support.
VDI & Virtualization: Supporting users in Citrix environments.
Infrastructure: Troubleshooting Desktops, Laptops, Printers, and LAN/WAN connectivity.
Specialized Hardware: ThinkSmart Hub, AirMedia, and IT Asset Management.
Key Qualifications:
Education: Bachelor of Science in Computer Science (BSCS).
Location: Currently in Riyadh.
Iqama: Valid and Transferable.
Joining: Immediate.
Related Roles: Desktop Support Engineer, IT Helpdesk, System Support, Technical Support Specialist, IT Technician.
Contact Details:
Phone: +966548474058
Email: [email protected]