IT Support / Documents Controller

IT professional with a Bachelor’s degree in Information Technology and Software Engineering and a CCNA certification. Recently worked as an IT Support professional at SME Bank, providing technical support, system maintenance, troubleshooting, and user assistance. Also experienced as an IT Instructor, MIS Officer, Computer Operator, and Child Protection Monitor. Skilled in networking, data management, hardware/software support, and office administration. Reliable, detail oriented, and capable of working independently or within a team.