• Processed guest charge vouchers and credit card transactions.
• Verified and posted pending charges incurred during night audit shift.
• Transferred charges and deposits to respective master accounts.
• Ensured all charges were correctly assigned to appropriate departments.
• Checked and verified all front desk transactions with proper documentation and signatures.
• Tracked and reported room revenue, occupancy percentage, and front office statistics.
• Prepared daily summaries of cash, cheque, and credit card activities.
• Operating knowledge of ONLINE PORTALS channel as well as CHANNEL CONNECT MANAGER
