Providing end-user support for desktops, laptops, and IP phones.
Managing network connectivity and structured cabling systems.
Configuring and troubleshooting VLANs and network ports.
Supporting Windows Server environment and domain users.
Installing and updating operating systems and applications.
Ensuring data security and antivirus compliance.
Coordinating with vendors for hardware maintenance.
Delivering quick response to service desk tickets.
Ready to join immediately and contribute effectively.