Responsibilities:
Assist in the coordination of tasks and operations of the Room Cleaning Department.
Project courtesy, hospitality and professional behavior across your department at all times with guests and fellow colleagues, and ensure Line Employees exercise the same levels of professionalism and courtesy.
Review hotel arrivals, departures and in-house reports to ensure all special Housekeeping arrangements are properly delegated and fulfilled.
Manage and oversee the daily cleaning assignments and tasks for Room Attendants.
Prepare laundry bill for room linen, F&B Linen , Staff Uniform , Executive laundry ,as per the soiled and receive the laundry as per our count which we sent to laundry.
Manage the distribution and handling of master keys.
Receive guestroom cleaning requests from Hotel guests and the Front Office and prioritize, delegate and monitor these requests as appropriate.
Ensure all guestrooms are serviced following established standards and procedures.
Conduct inspections of all vacant clean guestrooms before releasing them for arrivals to ensure established standards are adhered to and guest requests are met.
Experience:
Minimum of 1-year experience in the same position or a strong track record of Housekeeping experience in a Hotel