I am RIYASTHEEN MCA
• Operating Systems: Windows 10/11, Windows Server , Linux (Basics)
• Microsoft 365 Admin: User management, license assignment, password reset, Outlook configuration
• Active Directory: User/Group creation, OU management, Group Policies
• Network Support: LAN/WAN, DHCP, DNS, VPN, IP addressing, Routing &Switching
• Hardware Support: Laptops, desktops, printers, scanners, peripherals
• Remote Support Tools: Remote Desktop, AnyDesk, TeamViewer
• System Deployment: Imaging, OS installation, software deployment
• Security Tools: Antivirus management, basic endpoint security
• Asset Management: Inventory tracking, tagging, issuing/receiving IT assets
• Documentation: IT reports, ticket logs, troubleshooting documentation
• ITIL Framework and Incident Management
• Ticketing Systems: ServiceNow, Freshservice, Jira
• Team Collaboration
I have experiance by Networking(TCP/IP),LAN,WAN, fiber optic cable work, wire using lazerlight testing, trouableshooting, WiFi, hardware service (Computer/Printer),
Software(install/Update), CCTV,switch,router configuration,server,data base,DNS, firewall knowledge about cybersecurity,microsoft365,Exchange(mail)
I have iqama-2624091985
I have saudi driving license
Thank you
Mobile-0534747673
[email protected]