experience supporting office operations, reception management, customer service, and
documentation processes within corporate and financial service environments. I have consistently
handled front desk operations, client coordination, appointment scheduling, and administrative
documentation with accuracy and professionalism. I am known for maintaining confidentiality,
managing multiple priorities efficiently, and ensuring smooth day-to-day office functioning. My
experience across finance, corporate services, and investment firms has strengthened my ability to
support management, enhance customer experience, and contribute to organized and efficient
workplace operations.
Presently I am in UAE, Contact No. +971543315418 (Whatsapp)
In Bahrain, Contact No. 36821230 (Brother)
--- CV ---
SNEHA MATHEW
Administrator Admin Cum Receptionist Office Assistant
I am an experienced Administrative and Front Office professional with over 10 years of hands-on
experience supporting office operations, reception management, customer service, and
documentation processes within corporate and financial service environments. I have consistently
handled front desk operations, client coordination, appointment scheduling, and administrative
documentation with accuracy and professionalism. I am known for maintaining confidentiality,
managing multiple priorities efficiently, and ensuring smooth day-to-day office functioning. My
experience across finance, corporate services, and investment firms has strengthened my ability to
support management, enhance customer experience, and contribute to organized and efficient
workplace operations.
+971 543 315 418 Dubai, UAE
[email protected] Visit Visa
CORE COMPETENCIES
Front Office & Reception Management Office Administration & Coordination Appointment Scheduling & Calendar Control
Client Interaction & Customer Support Documentation & Record Management Confidential Data Handling
Compliance & Verification Support Office Workflow Optimization Interdepartmental Coordination
WORK EXPERIENCE
ADMIN CUM RECEPTIONIST
Chemmanur Credit and Investments Limited – Kerala, India
Jan 2024 – May 2024
Achievements/Tasks
Managed front office and reception operations, handling walk-in clients and multi-line telephone systems.
Responded to customer inquiries via phone and email while maintaining service quality standards.
Prepared, organized, and updated customer files, service records, and administrative documentation.
Coordinated appointment scheduling, visitor management, and daily front desk activities.
Assisted with financial application processing, document verification, and compliance procedures.
Supported branch activities including meetings, internal reviews, and customer coordination.
ADMIN CUM RECEPTIONIST
S.A.K. Associate – Corporate Services, Kerala, India
Apr 2021 – Sep 2023
Achievements/Tasks
Oversaw daily reception operations, greeting clients and managing inquiries professionally.
Maintained appointment schedules, meeting room bookings, and visitor entry logs.
Performed administrative duties including data entry, filing, record maintenance, and document preparation.
Coordinated internal communications to support smooth office and departmental operations.
Handled incoming and outgoing mail, courier services, and official correspondence records.
Supported HR activities such as interview scheduling and basic onboarding documentation.
ADMINISTRATOR
Muthoot Fincorp Limited – Kerala, India
Jul 2012 – Apr 2018
Achievements/Tasks
Managed administrative operations including documentation control, filing systems, and customer records.
Assisted customers with account-related queries and provided accurate information as per company policy.
Supported loan documentation, verification procedures, and application processing activities.
Processed financial transactions and updated customer account details accurately.
Coordinated communication between departments to maintain operational efficiency.
Assisted management with audits, reports, meetings, and compliance documentation.
ADMINISTRATOR
Southern Jupiter Tax and Investment Solution – Kerala, India
Dec 2007 – May 2010
Achievements/Tasks
Handled day-to-day administrative operations including data management and office coordination.
Managed client appointments and supported front office administrative workflows.
Maintained confidential client records in compliance with regulatory requirements.
Prepared business correspondence, reports, and internal documentation.
Supported tax filing activities by organizing and preparing client documentation.
Implemented digital record-keeping practices to improve efficiency and reduce paperwork.
EDUCATION
Master of Business Administration (MBA)
Madras University, Tamil Nadu, India
Bachelor of Science in Physics
University of Kerala, India
PROFESSIONAL SKILLS
Administration & Office Support
Reception Operations
Customer Service & Client Handling
Document Control & Filing Systems
Data Entry & Record Keeping
MS Office (Word, Excel, PowerPoint)
Telephone & Email Correspondence
Visitor & Appointment Management
Inventory & Supplies Management
Reporting & Documentation
Time Management & Multitasking
Team Collaboration & Coordination
COMPUTER SKILLS
Advanced Microsoft Office Suite
Word, Excel, PowerPoint
LANGUAGES
English
Malayalam
PERSONAL DETAILS
Date of Birth: 01 November 1982
Nationality: Indian
Gender: Female
DECLARATION
I hereby declare that the information provided above is true and correct to the best of my knowledge and belief.
Sneha Mathew