Experienced in managing IT assets, maintaining documentation, supporting backup systems, and handling desktop, printer, and network-related issues. Strong communicator with the ability to resolve technical problems efficiently while providing excellent user support.
Networking:
* Design, implement, and maintain networks, ensuring network security through best practices in enterprise environments.
* Switches, routers, and firewall configuration.
* Strong networking knowledge (TCP/IP, DNS, DHCP, VLAN, WLC,VOIP, ACL, VLSM, VPN).
* CCTV installation and configration .
* Installation and testing of Layer 1 cabling (UTP, STP, fiber optic), and rack setup and management.
* Install and maintain servers.
* Configure Windows Server (Active Directory, Group Policy, user permissions).
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# IT Support:
* Installed, configured, and maintained desktop computers, laptops, and printers.
* Supported end users.
* Managed and supported LAN, WAN, and Wi-Fi networks, ensuring stable connectivity.
* Troubleshot hardware, software, and network problems.
* Maintained and updated IT asset inventory and system documentation.
* Monitored system performance and ensured minimal downtime.
0554018700
Mohamed Adil
