Passionate and detail-oriented System Administrator / IT Support Specialist with 1+ year of hands-on experience in managing Windows-based environments and enterprise IT infrastructure. Skilled in system installation, configuration, troubleshooting, and end-user support, with strong expertise in networking, servers, Active Directory, and IT security.

Experienced in handling Saudi Aramco CCC compliance projects, firewall configurations, and enterprise endpoint security solutions. Adept at ensuring system reliability, uptime, and performance while maintaining security best practices.



Key Skills
• Windows Server Administration (2016 / 2019 / 2022)
• Active Directory & Group Policy Management
• DNS, DHCP & File Server Administration
• User Account & Access Control Management
• System Installation, Configuration & Maintenance
• Network Troubleshooting (LAN/WAN)
• Backup & Disaster Recovery Solutions
• IT Security, Patch Management & Compliance
• Microsoft 365 & Azure (Basic Knowledge)
• Ticketing Systems & Technical Documentation
• Saudi Aramco CCC Compliance
• Firewall Configuration & Management
• Endpoint Security (Kaspersky, Sophos, ManageEngine)



Certifications
• Microsoft Certified Solutions Expert (MCSE)
* HCSA - Networking Certified




Professional Experience

System Administrator
Essencea Infoserv – , India
June 2023 – February 2025

Responsibilities:
• Installed, configured, and maintained Windows servers and client systems
• Managed Active Directory, DNS, DHCP, and Group Policies
• Provided L1/L2 technical support across the organization
• Monitored system performance and conducted preventive maintenance
• Performed backup and recovery operations
• Collaborated with IT teams to enhance system efficiency and uptime
• Maintained detailed technical documentation and reports

Achievements:
• Reduced ticket response time
• Strengthened system security through policy implementation
• Contributed to server migration with minimal downtime


IT Security Specialist
Confidential (Name Changed) – Al Khobar, Saudi Arabia
2025 – Present

Responsibilities:
• Successfully completed 15+ Saudi Aramco CCC compliance projects
• Executed Aramco unblocking and compliance remediation activities
• Configured and managed enterprise firewalls
• Installed and maintained servers and IP telephony systems
• Troubleshot CCTV and surveillance systems
• Deployed and managed endpoint security solutions (Kaspersky, Sophos, ManageEngine)
• Administered Microsoft 365 (user creation, licensing, and configuration)
• Managed DNS records (TXT, SPF, DKIM) and domain maintenance
• Implemented network enhancement and optimization procedures



Education

Bachelor’s Degree in Computer Science / IT / Networking
Osmania University – 2023



Technical Expertise

Windows Server Active Directory VMware Microsoft 365 PowerShell
LAN/WAN Networking Backup Solutions Firewall Management
Endpoint Security Tools Ticketing Systems


Languages
• English – Fluent
• Arabic – Basic



Availability

Immediate Joining

Transferable Iqama

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