**Project Manager Operations AI Integration**
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### **Contact**
+973 3812 7926 +973 3317 8822
[email protected]
https://www.linkedin.com/in ...
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### **Objective**
AI-driven operations professional with hands-on experience in building automation workflows, integrating CRM/ATS systems, and deploying voice/chat AI agents to scale sales and recruitment operations. Proven ability to optimize end-to-end workflows, reduce manual effort, and deliver data-driven insights through performance tracking and executive reporting. Strong cross-functional coordinator who bridges AI, operations, and business leadership to drive efficiency, productivity, and measurable business outcomes.
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### **Skills**
* Project Management
* Operations Management
* Team Leadership
* Sales & Tele-Sales
* Sales Training
* Appointment Setting
* Client Relationship Management
* Negotiation
* Lead Generation
* Market Research
* Data Analysis
* Microsoft Excel
* SQL
* Tableau
* Data Visualization
* AI & Automation
* Workflow Automation (Make.com)
* AI Voice & Chat Agents
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### **Experience**
**Bespoke Marketing Group**
*Project & AI Integration Manager*
**Mar 2024 – Present**
* Built AI automations (Make.com → HubSpot/Manatal) to scale personalized outreach and automate ATS/CRM pipeline updates.
* Reduced manual workload across sourcing, screening, and reporting.
* Integrated voice/chat AI agents to support sales teams with pre-call briefings, improving conversion rates.
* Led 60+ sales representatives and 7 back-end staff.
* Managed end-to-end operations including call center workflows, document verification, and performance tracking.
* Acted as liaison between sales teams, operations, and bank leadership.
* Conducted sales training sessions, role-plays, and workshops.
* Delivered daily CEO reports for data-driven decision-making.
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**Ignite Software and Design**
*Front-End Website Developer*
**Feb 2023 – Feb 2024**
* Built responsive, SEO-optimized websites using WordPress, PHP, HTML, and CSS.
* Customized themes, templates, and plugins based on client requirements.
* Integrated APIs, payment systems, booking engines, and forms.
* Converted Figma/mockups into functional websites.
* Optimized website speed, UX, and mobile responsiveness.
* Maintained and updated websites with performance tuning and bug fixes.
* Assisted in developing React Native mobile interfaces.
* Ensured cross-browser and cross-device compatibility.
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**Ashrafs Properties and Real Estate**
*Real Estate Sales Agent*
**Jul 2021 – Dec 2023**
* Managed property leasing and sales transactions.
* Promoted listings via digital marketing, social media, and cold calling.
* Negotiated lease agreements for landlords and tenants.
* Coordinated deals between buyers, sellers, and agents.
* Managed inspections, maintenance, and compliance.
* Built strong client relationships through effective communication.
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**Almoayyed Computers Middle East**
*Intern – Website Developer*
**Oct 2022 – Dec 2022**
* Developed an internship management web application using PHP, HTML, and CSS.
* Built responsive UI components for multi-device usability.
* Gained experience in full web development lifecycle (requirements → deployment).
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### **Education**
**Bachelor’s in Computer Science**
University of Bahrain (2018 – 2023)
CGPA: 3.15 / 4.0
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### **Certifications**
* Google Data Analytics
* Google Prompt Essentials
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### **Languages**
* English – Fluent
* Hindi – Native
* Malayalam – Native
* Arabic – Conversational
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