Key Responsibilities:
Supervise daily delivery operations and rider activities
Manage rider attendance, shifts, and performance
Ensure timely order deliveries and minimize delays
Coordinate with clients (Noon, Careem, etc.) for operational requirements
Handle rider issues, escalations, and troubleshooting
Maintain reports on performance, attendance, and KPIs
Ensure compliance with company policies and safety standards
Requirements:
Minimum 1–3 years of experience in logistics / delivery operations
Bachelor Degree
Experience handling delivery riders is a must
Strong communication and leadership skills
Ability to work under pressure
Basic computer skills (Excel, reporting)
UAE experience (required)
Immediate Joiner
Freelance Visa/Own Visa/Cancel Visa