Syed Nayeemuddin Hashmi
Email Id: [email protected]
Contact: +966 534377805
Career Objective
Master of Business Administrator & utilize my experience in commercial operations, business development,
and procurement to support organizational expansion, streamline supply chain processes, and build long-term
client and vendor partnerships.
Academic Details
? Post-Graduation (MBA) from Osmania University (INDIA)
? Graduate (B.com Computers & Application) from Osmania University. (INDIA)
Employment Details
Company: Reliance Regional Est.
P.O.BOX:12211, Olaya Street Riyadh KSA.
Designation: Commercial & Procurement Manager
Duration: May 2024 to Till Date.
Roles & Responsibilities
Commercial Management
? Lead the full commercial cycle including client acquisition, proposal development, pricing strategy, and
contract negotiation.
? Develop and maintain strong relationships with key corporate clients, ensuring long-term business
growth and retention.
? Analyze market trends, competitor pricing, and customer requirements to create competitive
commercial offers.
? Prepare high-value quotations, technical proposals, and commercial bids aligned with company
objectives.
? Drive revenue growth by identifying new business opportunities and expanding the company’s market
presence across KSA.
Procurement & Supply Chain Oversight
? Manage end-to-end procurement operations including sourcing, supplier negotiation, purchase orders,
and material planning.
? Build and maintain a strong supplier network to secure competitive pricing, high-quality materials, and
reliable delivery timelines.
? Review and approve procurement documentation such as POs, PI, delivery notes, and vendor
compliance documents.
? Monitor stock levels and ensure material availability for all ongoing and upcoming projects.
? Evaluate supplier performance and negotiate contracts to reduce costs and improve operational
efficiency.
Project Coordination & Operations
? Work closely with project teams to understand exact material requirements and delivery timelines.
? Monitor project execution progress and coordinate with site engineers and technicians for smooth
operations.
? Ensure compliance with company policies, client requirements, and Saudi regulatory standards.
Financial & Documentation Control
? Follow up on client payments, share invoices, and ensure timely processing of TT copies for project
initiation.
? Maintain accurate documentation including CR, VAT certificates, compliance forms, and tax invoices.
? Prepare weekly and monthly performance reports for management review.
Client Communication & Support
? Serve as the primary point of contact for key accounts, ensuring fast responses to all inquiries.
? Resolve client issues professionally, provide after-sales support, and maintain long-term customer
relationships.
? Handle escalations related to deliveries, services, or project challenges with a solution-focused
approach.
Additional Responsibilities
? Support management in strategic planning, budgeting, and forecasting.
? Assist in pre-qualification submissions and vendor registrations for major clients and organizations.
? Uphold high standards of professionalism, communication, and corporate representation.
Company: Nikai Saudi Emirates Fraternity Trading Co
P.O.BOX:26453, RIYADH, KSA
Designation: Supervisor
Duration: Nov 2022 to May 2024
Roles And Responsibilities:
• Overseeing salespeople, cashiers, shelf stockers, and other employees.
• Managing finances and preparing an annual budget.
• Keeping records of expenditure, sales figures, and employee performance.
• Evaluating the supply and availability of stocks, and profit-margins.
• Implementing measures to avoid stock damages, theft, and wastage.
• Monitoring shelves stocks and product displays, and the general appearance of the store.
• Addressing customers' requests, comments, and complaints.
• Training new staff members and scheduling shifts.
Company: Meras International
Designation: Shopkeeper
Duration: Dec 2021 to Oct 2022
Roles And Responsibilities:
• Managing and training store staff.
• Ensuring that the store is kept clean and organized.
• Mediating any confrontations between staff and clients, and deescalating the situation.
• Receive, upload and shelf all supplies
• Perform stock related duties like returning, packing, labelling and pricing goods
Company: Apple India Pvt Ltd.
Designation: Apple iPhone Experience Consultant
Duration: Oct 2019 to November 2021
Roles And Responsibilities:
• Customer Assistance: iPhone Experience Consultants are the front-line support for customers who
visit Apple Stores or service centers. They assist customers with their iPhone-related inquiries, issues,
and needs. This can include helping with technical problems, troubleshooting, and providing guidance
on using various iPhone features.
• Product Knowledge: These consultants are expected to have a deep understanding of Apple's product
lineup, including the latest iPhone models, iOS updates, and related accessories. They should stay up-
todate with the latest Apple technologies and features.
• Customer Education: iPhone Experience Consultants educate customers about the features and
benefits of iPhones. They may provide one-on-one or group training sessions to help customers learn
how to use their devices more effectively.
• Technical Support: They help customers troubleshoot and resolve issues with their iPhones, including
software problems, connectivity issues, and hardware malfunctions. They may perform basic
diagnostic tests and, if necessary, refer customers to Apple's technical support or repair services.
• Sales and Recommendations: Consultants may offer recommendations on iPhone models, accessories,
and services based on the customer's needs. They assist with product sales and may be responsible for
meeting sales targets.
• Customer Satisfaction: Ensuring customer satisfaction is a key responsibility. They should strive to
create a positive and enjoyable experience for customers by providing excellent service, resolving
issues, and addressing concerns.
• Appointment Scheduling: Consultants may help customers schedule appointments for technical
support, re