IT Support Specialist (Windows, M365, Networking)

Motivated and detail-oriented IT professional with a Bachelor’s degree in Information Technology and hands-on experience in IT support and system administration. Currently based in Jubail, Saudi Arabia, seeking a Junior to Intermediate IT Administrator or IT Support role.

I bring practical experience in supporting daily IT operations, troubleshooting technical issues, and assisting with infrastructure and network-related tasks.

Key Skills & Expertise:
• Windows 10/11 installation, configuration & administration
• Basic Windows Server administration
• Active Directory (user creation, password reset, access control)
• Microsoft 365 user & license management
• Email setup & support (Exchange Online – basic)
• Networking fundamentals (TCP/IP, DNS, DHCP, LAN/Wi-Fi)
• Basic router & switch configuration
• Hardware & software troubleshooting
• Printer, scanner & peripheral support
• Antivirus & endpoint protection basics
• IT ticket handling & documentation

Work Experience Highlights:
• Provided daily IT support for hardware, software, and system issues
• Assisted in Active Directory and Microsoft 365 administration
• Supported system maintenance and infrastructure tasks
• Maintained IT inventory and documentation

I am a quick learner with strong communication skills and a business-oriented mindset, capable of efficiently supporting IT operations and end users.