House Keeping Supervisor.

I am dedicated and detail-oriented Housekeeping Supervisor with strong experience in maintaining the highest standards of cleanliness, hygiene, and guest satisfaction in a five-star hotel environment. Skilled in supervising housekeeping staff, inspecting guest rooms and public areas, and ensuring all work meets luxury hospitality standards.

Key Responsibilities:

* Supervise and guide housekeeping staff (room attendants, public area cleaners, linen staff)
* Inspect guest rooms, corridors, lobby, and public areas to ensure 5★ cleanliness standards
* Ensure rooms are properly cleaned, arranged, and ready before guest arrival
* Prepare daily staff duty rosters and assign work areas
* Train new housekeeping staff according to hotel SOPs
* Monitor staff performance and provide feedback
* Ensure proper use of cleaning chemicals and equipment safely
* Maintain stock of linen, towels, guest supplies, and cleaning materials
* Report maintenance issues to engineering department
* Coordinate with front office for room status updates (vacant, occupied, check-out, VIP rooms)
* Handle guest requests and complaints related to housekeeping politely and professionally
* Ensure hygiene, sanitation, and safety standards are followed
* Keep records of daily cleaning reports and lost & found items
* Ensure proper uniform and grooming standards of staff
* Follow hotel policies and international hospitality standard