• Managed IT infrastructure for head office and construction sites ensuring uninterrupted operations.
• Installed and maintained site network connectivity (routers, switches, WiFi devices) for project
locations.
• Managed critical network services including DHCP, DNS, NAT, and NTP for seamless operations
• Administered and secured networks using FortiGate and Mikrotik firewalls.
• Managed Windows Server (2016/2019) including Active Directory, DNS, DHCP, and Group Policy.
• Provided technical support to site engineers and office staff for daily IT issues.
• Configured and supported IP-based CCTV systems for site security and monitoring.
• Coordinated with ISP providers for internet setup and troubleshooting at multiple sites.
• Handled user account setup, email configuration, and system access support.
• Ensured smooth operation of ERP and project management systems used by the company.
• Monitored and maintained network uptime and connectivity between branches/sites.
• Installed and supported printers, scanners, and other office IT equipment.
• Managed IT inventory, hardware allocation, and asset tracking for projects.
• Provided remote support to offsite teams and site offices.
• Performed regular system maintenance, updates, and antivirus management.
• Assisted in new site setup including IT infrastructure and connectivity planning.
• Ensured data backup and basic security measures for business systems.
